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Thread: Question for GD on Recalled suspension bolts

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    Site Sponsor Kordog's Avatar
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    Question for GD on Recalled suspension bolts

    Hello, My 385 is at Burlington RV right now to have some warranty work performed along with the bolt recall. They have no idea about the recall, Do you notify the dealers of the recall? Also I want to replace the bolts with the bronze bushing wet bolt Mor ryde, will you cover the warranty labor to replace these bolts? or at least the 1 hr that you would use for the replacement bolts.
    Korey SE WI
    2014 Denali 3500HD LML DRW 4wd FS Airbags 20k Reese
    2014 Momentum 385TH #1396
    2013 Manitou SES VP 150hp Mercury 4 stroke
    Volunteer Firefighter Since 1997

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    Quote Originally Posted by Kordog View Post
    Hello, My 385 is at Burlington RV right now to have some warranty work performed along with the bolt recall. They have no idea about the recall, Do you notify the dealers of the recall? Also I want to replace the bolts with the bronze bushing wet bolt Mor ryde, will you cover the warranty labor to replace these bolts? or at least the 1 hr that you would use for the replacement bolts.
    Hi Korey (@Kordog),

    All dealers were notified at the same time retail owners were notified. Dealers also received a list of their customers affected by the recall. Wet bolts would be installed on the Equa-Flex portion of the suspension, not the Correct Track portion affected by the recall.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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    Site Sponsor Kordog's Avatar
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    Well no one, and I mean no one knew of this recall at my dealer. They looked at me like I was stupid when I mentioned it.

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    We have the letter and the list with VIN's for a month or more now.....
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
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    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!


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    Is there a recall on the 369rl?
    Thanks
    2014 Solitude 369RL# 334
    2008 Chevy Dually 3500
    Love my 5th Wheel

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    No.

    Momentums only.

    Different weight axles.
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
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    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!


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  7. #7
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    Quote Originally Posted by clc530 View Post
    Is there a recall on the 369rl?
    Thanks
    Hi @clc530,

    @huntr70 is correct; the Solitude 369RL is not included in the recall pertaining to the suspension bolts that the OP, Korey (@Kordog), asked about. However, I am not sure if you are asking about that specific recall, or recalls pertaining to the Solitude 369RL in general. If it is the latter, we issued a recall for certain 2014 Solitude 369RL and 305RE's manufactured February 21, 2013, through July 24, 2013 and equipped with Frigidaire KG-series microwaves (microwave models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670). If you have further questions or concerns, please contact our Customer Support team at (574) 825-9679 for assistance.

    Best regards,
    ~ Janice
    Last edited by GDRV Service; 11-20-2014 at 12:12 PM.
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
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    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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