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Thread: Concerned about quality

  1. #1
    Tommy T
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    Question Concerned about quality

    We just took delivery of 2014 Reflection 293 RES 5th wheel . Got it home and started going through and loading it when we began to notice a lot of issues with it. Beautiful coach but worried about quality and will it last ? This is our fifth new coach and never had this many issues before ( this is our 1st Grand Design). Bringing back to dealer this week , hoping for the best .

  2. #2
    Site Sponsor Dave and Monica's Avatar
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    Welcome to the forum!

    The issues you're finding, are they things that should have been identified and corrected during the dealer's PDI? In our experience there's a lot of difference on what PDI means to some dealers.

    Regardless, the dealer should be able to get everything sorted out for you. If the repairs are not to your satisfaction, talk to GD Customer Service and they'll get involved and make things right.

    Dave
    Dave and Monica - Gore Bay, Ontario
    Vitus the Hungarian Vizsla
    2014 Reflection 337 RLS #129
    2008 F250 V10 CC Lariat RWD

  3. #3
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    It mat help to list these issues also.

    Maybe we can help with them, or at least let everyone know what your issues are.
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
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    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!


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  4. #4
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    There will always be issues no matter who the manufacturer is. Make a list and have your dealer address them. I had more issues with the last new S&B home I bought than I've ever had with an RV.
    And all owner forums can be scary as that is where folks post problems more than they post satisfaction.
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