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  1. #1
    Site Sponsor thompsons 369rl's Avatar
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    Tank Heaters. Mandatory?

    Are tank heaters a mandatory option on the Solitude line? According to the brochure I looked at, they are. If so, have they always been mandatory?

    Thanks
    Andy Thompson
    Northwest Chapter
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  2. #2
    Commercial Member huntr70's Avatar
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    I can't remember if 1st Gen 369's had them or not as mandatory. I know starting with the 2nd Gen they were a forced option.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  3. #3
    Manufacturer
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    Quote Originally Posted by thompsons 369rl View Post
    Are tank heaters a mandatory option on the Solitude line? According to the brochure I looked at, they are. If so, have they always been mandatory?

    Thanks
    Andy Thompson
    Northwest Chapter
    Hi Andy (@thompsons 369rl),

    Initially, they were optional. However, due to the high order frequency we made them a forced option on every Solitude around mid-year.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  4. #4
    Site Sponsor Gsport's Avatar
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    I've got them on my early series, #107.. And I didn't order them
    Jim and Kerry
    2014 Solitude 369RL
    2016 Silverado 3500HD
    Diesel/Allison

  5. #5
    Manufacturer
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    Quote Originally Posted by Gsport View Post
    I've got them on my early series, #107.. And I didn't order them
    Hi Jim & Kerry (@Gsport),

    They are on the original build order as submitted by the dealer.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
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    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  6. #6
    Site Sponsor thompsons 369rl's Avatar
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi Jim & Kerry (@Gsport),

    They are on the original build order as submitted by the dealer.

    Best regards,
    ~ Janice
    Sigh....Another example of an available option (heat pump was the other) that I would have liked to have but was never given the opportunity to choose by the dealer. I guess it's one of the drawbacks of being one of the first to order a new product. We still LOVE our Solitude.
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

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