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  1. #1
    Setting Up Camp photogent's Avatar
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    Water in the toilet bowl leaks out very quickly.

    Is it normal for the in of water I leave in the bottom of the toilet to leak out in a few minutes? Is there a solution to keeping the water in the bowl so the gasses from the black take stay in the black tank? We have only had four trips in the 369rl and when I tried to put some anti freeze in the bowl it leaked out in a few minutes. I tried cleaning the rim of the bowl ball and that did not appear to have made any significant difference.
    Richard & Sandy
    Solitude 369rl #2954
    2014 Ram 3500 Super cab, Ram box 6.7 Cummins 4X4 SRW
    Charleston area SC

  2. #2
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    Quote Originally Posted by photogent View Post
    Is it normal for the in of water I leave in the bottom of the toilet to leak out in a few minutes? Is there a solution to keeping the water in the bowl so the gasses from the black take stay in the black tank? We have only had four trips in the 369rl and when I tried to put some anti freeze in the bowl it leaked out in a few minutes. I tried cleaning the rim of the bowl ball and that did not appear to have made any significant difference.
    Hi Richard & Sandy (@photogent),

    There is a seal around the ball valve that holds water in the bowl. From what you have described, the seal has either rolled off the ball valve or is defective. Please contact your dealer to arrange for repair.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  3. #3
    Setting Up Camp photogent's Avatar
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    Thank you for the quick reply Janice,
    I must have hit the wrong tab and I do not see my answer so I will try again. We are going to the beach over Christmas and again during January here in SC and my wonderful dealer is in Augusta so it is a two and a half hour tow and a three hour tow from there to the beach soon is there a quick fix I can do until I can get to the dealer?
    Have a wonderful Holiday and thank you again for your reply.
    Richard and Sandy another VERY happy owner of a Solitude 369rl.
    Richard & Sandy
    Solitude 369rl #2954
    2014 Ram 3500 Super cab, Ram box 6.7 Cummins 4X4 SRW
    Charleston area SC

  4. #4
    Site Sponsor arhayes's Avatar
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    Was there any additional info on this issue? I've developed the same problem in our Momentum with the water in the bowl apparently seeping slowly past the ball and seal into the holding tank. I've not found additional info in the manual to address this, but assume replacing the seal wouldn't be rocket science. I cleaned the seal as best I can an it appears in good condition.

    Thanks
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  5. #5
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    Quote Originally Posted by arhayes View Post
    Was there any additional info on this issue? I've developed the same problem in our Momentum with the water in the bowl apparently seeping slowly past the ball and seal into the holding tank. I've not found additional info in the manual to address this, but assume replacing the seal wouldn't be rocket science. I cleaned the seal as best I can an it appears in good condition.

    Thanks
    Hi Alan and Kathleen (@arhayes),

    Try a green Scotch-Brite pad on the seal. That, along with soaking in a 50/50 solution of vinegar and water with the ball closed seems to work. Hard water build-up on the seal causes most leaks. The Scotch-Brite pad breaks loose the build-up and roughens up the seal.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  6. #6
    Site Sponsor arhayes's Avatar
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    Janice,

    Took your suggestion, but it still appears to be losing water into the tank. Anything else I might try short of getting a replacement seal? I would have expected it to last longer than 6 months.

  7. #7
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    It may take a new seal....


    Do you keep liquid in the bowl at all times? If not, it should have some sort of lube, as they will dry out and crack.

    There is even a product just for that.

    http://www.rvwholesalers.com/catalog...ubgaAhCw8P8HAQ
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  8. #8
    Site Sponsor arhayes's Avatar
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    Quote Originally Posted by huntr70 View Post
    It may take a new seal....


    Do you keep liquid in the bowl at all times? If not, it should have some sort of lube, as they will dry out and crack.

    There is even a product just for that.

    http://www.rvwholesalers.com/catalog...ubgaAhCw8P8HAQ
    Huntr,

    Yes - we've always made sure that there was water in the bowl, but I've never used an additive like you pointed me to. I'm not sure how often these should have to be replaced, but we are full-timers so it's had almost 6 months of daily use. Not sure if that's reasonable or not.
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  9. #9
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    I just had a customer call about the same thing. They are full timing for almost a year now.

    He replaced the seal, and got the conditioner to help.
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  10. #10
    Site Sponsor Dave and Monica's Avatar
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    Alan...you just need more grease and fat in your diet!

    Dave
    Dave and Monica - Gore Bay, Ontario
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