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Thread: Poor Quality Bites Me Again
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12-16-2014, 09:06 PM #11
I edited the original post to show Rear Stabilizers, not landing gear. Jim
Ginnie is doing great. Thanks for asking.
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12-17-2014, 10:11 AM #12
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In all fairness to GD the leaking seals are the fault of Lippert. GD like any other manufacture orders the frames for each trailer. The axle assemblies come preassembled. I don't know if GD bolts the axles to the frames or if they're delivered installed. Either way GD has nothing to do with the lubing.
What's disturbing is that this same issue has been cropping up lately with Dexter and AL-CO axles. Maybe a bad batch of seals floating around to all 3 axle builders.
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12-17-2014, 03:08 PM #13
I left a message for the GD customer service line a little while ago, but while waiting for a return call, I worked on trying to retract the stabilizers. I ran the curb side slide out which gave me access to the manual crank shaft through the frame. Unfortunately, the shaft was not aligned with the hole in the frame. After a lot of trial and error and some gentle nudging, I was able to finally get the crank handle onto the shaft. It was a pretty tight fit, but I was able to manually crank the stabilizers back into their "up" position. At first, I had to do 1/2 turn on the handle before it would hit the bottom of the slide out, then turn the handle 180 degrees and do another 1/2 turn. After a while, it appeared that the manual shaft moved into the proper position and I was able to do full turns with the handle. It took 185 full turns to get the stabilizers all the way up, but at least that hurdle is overcome. I did some more checking, and the switch that controls the stabilizers is completely broken. It will no longer allow you to extend or retract them electronically. I'm hoping I can get a new switch from GD and resolve this issue.
As for the bearings. I realize that GD purchases a complete assembly from Lippert. In fact, upon closer examination, the grease seals are manufactured in China and have the Dexter brand name on them. It would be interesting to know how many of these have already failed and been detected, how many have failed and not been detected, and how many are primed for future failure. It sure seems to me like this is a safety issue that should be pursued by GD, Lippert, Dexter, or somebody.
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12-17-2014, 06:40 PM #14
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Good to know Jim. Thanks for passing this along. How did the switch brake? I never liked the location of that stab switch. I put a piece of inner tube over it and made a rubber flap to try and keep some of the dirt and grime out of it.
Dean and Cindy
2014 337 RLS
Firestone Ride - Rite Airbags
Ford F-250 6.7 Diesel
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12-24-2014, 10:48 AM #15
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Hi Jim:
Sorry about the problems. Did you get a return call from Customer Service and did you resolve your issues? I'm copying Jerry McCarthy on this so he is in the loop.
Merry Christmas!
Bill Fenech
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12-24-2014, 06:06 PM #16
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12-26-2014, 05:58 PM #17
Bill - I appreciate your response. Merry Christmas to you too. I've made contact with JD in customer service. No work has been done yet. He said he'd reimburse me for the brake assemblies once I order them and send the invoice. I'll take care of this as soon as I return home from the holidays. I also sent him an e-mail requesting a new stabilizer switch, and I'm awaiting a response. I made alternate travel plans for the holidays that did not involve using our RV in order to allow time to make it safe for the road. Once it's okay to tow, I'll have to turn it over to the dealer for a lengthy list of items that need to get repaired while it's still in warranty. These include delaminating cabinets, a stuck drain valve, defective plastic strips on the slide out that hold the propane line, the awning coming loose, fender access holes that need to be drilled, and others. In addition, I still need the dealer to resolve damage to an interior panel they caused by an employee that had a leaking pen in her pocket. I'm sure hoping to have all repairs completed and ready for the road by March. My warranty runs out on March 24th.
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12-27-2014, 05:21 AM #18
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Jim, did you figure out how that danged stab switch broke? I am hoping the work-around put in will keep it from dirt/grime but if there is something else that could be done to keep that switch from getting broke, I am willing to try it.
Dean and Cindy
2014 337 RLS
Firestone Ride - Rite Airbags
Ford F-250 6.7 Diesel
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01-01-2015, 02:03 PM #19
Dean - I received the new switch from GD (Thanks JD). I pulled the rocker cover off of the old switch to determine the failure mode. There is a plastic shaft molded to the rocker cover that broke off inside the switch. I've included photos of the defective switch and the rocker cover for the new switch. There was no evidence of dirt or other contamination that led to the failure. Also, the wires on the old switch are not labeled, so make sure you label them if you ever change them.
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01-02-2015, 03:38 AM #20
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