Solitude auto level problem

**Txfivver** · 03-12-2020, 05:27 AM

Ok so this issue started a few months ago. I have a 2019 Solitude 375 with the Lippert 6 point hydraulic jacks. When I unhitch and go to autolevel the trailer the front jacks lower all the way and the display reads "grounding jacks". When the jacks hit bottom the hydraulic motor continues to run and it says "system error" or something to that affect. I've tried it while plugged in to shore power or not, battery voltage reads 13.2v when plugged in but drops to 12.0 when unplugged and hydraulic motor runs. Is the a simple procedure to re-learn the level point or something? I've found several youtube videos on the electric jack system but not on the hydraulic one. Any help or advice is greatly appreciated, thanks gang!

**bertschb** · 03-12-2020, 08:16 AM

I've never had my front jacks go all the way to the ground during auto level. I can't tell you what the problem is but if it happened to me, I would re-run the Zero Point Calibration. Hope you find a solution Jeff.

**JCR GD** · 03-12-2020, 08:26 AM

Zero Point Calibration
The “Zero Point” is the programmed point that the trailer will return to each time the Auto Level feature is used. The “Zero Point” must be programmed prior to using the Auto Level feature to ensure the proper operation of the system. NOTE: Prior to starting this procedure, double check all connections on the controller, valve coils, jacks, and touch pad.
1. Manually run the jacks to level the trailer. This is best achieved by placing a level in the center of the trailer and leveling it both front to back and then side to side.
2. Once the trailer is level, turn off the touch pad.
3. With the touch pad off, press and release the “FRONT” button ten (10) times and then press and release the “REAR” button ten (10) times.
4. The touch pad will flash and beep and the display will read “ZERO POINT CALIBRATION ENTER to set, Power to Exit” (Fig.27).
5. To set the current position as the zero point, press the “ENTER” button.
6. LCD display will read “Zero Point stability check” (Fig.28).
7. LCD display will read “Zero point set successfully” once process is complete (Fig.29).
8. The system will set this point as its level state and the touch pad will turn off.

***
Edit: Obviously some controllers are different. This works for mine.

**Txfivver** · 03-17-2020, 05:58 AM

Originally Posted by JCR GD

Zero Point Calibration
The “Zero Point” is the programmed point that the trailer will return to each time the Auto Level feature is used. The “Zero Point” must be programmed prior to using the Auto Level feature to ensure the proper operation of the system. NOTE: Prior to starting this procedure, double check all connections on the controller, valve coils, jacks, and touch pad.
1. Manually run the jacks to level the trailer. This is best achieved by placing a level in the center of the trailer and leveling it both front to back and then side to side.
2. Once the trailer is level, turn off the touch pad.
3. With the touch pad off, press and release the “FRONT” button ten (10) times and then press and release the “REAR” button ten (10) times.
4. The touch pad will flash and beep and the display will read “ZERO POINT CALIBRATION ENTER to set, Power to Exit” (Fig.27).
5. To set the current position as the zero point, press the “ENTER” button.
6. LCD display will read “Zero Point stability check” (Fig.28).
7. LCD display will read “Zero point set successfully” once process is complete (Fig.29).
8. The system will set this point as its level state and the touch pad will turn off.

***
Edit: Obviously some controllers are different. This works for mine.

Jim thank you for this, I tried it last night and worked perfectly! I did buy 2 new batteries but have not installed them yet, the auto level worked fine on the old batteries. Does anyone know if I lose the auto level again when I unhook the old batteries to replace them?

**JCR GD** · 03-17-2020, 08:02 AM

Originally Posted by Txfivver

... Does anyone know if I lose the auto level again when I unhook the old batteries to replace them?

It should NOT loose zero point calibration when changing the batteries.

**Txfivver** · 03-17-2020, 08:35 AM

Originally Posted by JCR GD

It should NOT loose zero point calibration when changing the batteries.

Great! Thank you again for the help.

**CoChris** · 03-17-2020, 10:56 PM

Originally Posted by Txfivver

Jim thank you for this, I tried it last night and worked perfectly! I did buy 2 new batteries but have not installed them yet, the auto level worked fine on the old batteries. Does anyone know if I lose the auto level again when I unhook the old batteries to replace them?

No, you should not loose the zero point calibration when you remove/replace the batteries. At least it does not on our trailer. However, you will loose the "hitch height" setting when you disconnect the battery(ies). Hitch height is set each time you you hit the "Auto Level" button.

Chris

**Txfivver** · 03-18-2020, 04:42 PM

Originally Posted by CoChris

No, you should not loose the zero point calibration when you remove/replace the batteries. At least it does not on our trailer. However, you will loose the "hitch height" setting when you disconnect the battery(ies). Hitch height is set each time you you hit the "Auto Level" button.

Chris

You were right. I put the new batteries in today and tried auto level again, worked perfect! The hydraulic motor even sounded peppier with new batteries.

**CoChris** · 03-18-2020, 05:01 PM

Originally Posted by Txfivver

You were right. I put the new batteries in today and tried auto level again, worked perfect! The hydraulic motor even sounded peppier with new batteries.

Glad that worked for you. I have found the Lippert system in our Solitude (and I think others) is very sensitive to low voltage. Unfortunately, at low voltages it will/may still work, but can have problems. So there can be a large "will not work properly" range (low voltage) before it actually stops working. Hope the new batteries solve all your problems for a long time.

Chris

**yobigal** · 03-12-2020, 08:35 AM

I don't know if this is the issue but I've heard that if the nose is down a little when you press auto level it will not work correctly.
What some have done is raised the nose up a little and then press auto level and it seemed to be ok.

My auto level did the same as yours at a few campgrounds but when I heard about what some has done to correct the issue it never did it again for me to try and see if the fix worked.