Last week I received the welcome letter from Grand Design with the thumb drive inside. I reviewed the documents on the thumb drive and realized that in all the mountain of documents given me by the dealer, there was no owners manual. There were manuals for all of the components but not an actual owner's manual. Well without even asking, the next day, a very nice owner's manual arrived in the mail. My thanks to the Grand Design team for taking care of me without me even knowing I needed taking care of.