They will make it right. At least it isn't the peak of the camping season! This is a good time of year to figure out what needs attention and get your warranty work done. You're right, I was under ours when we got home the other day, and it doesn't look fun to access the tanks. Our last trailer had a wire disconnected on the fresh water tank when it was new. I was happy they fixed it under warranty! I fixed a few little things myself on our 337, and had them tweak a couple as well. We absolutely love ours, you will love yours! Congratulations, and happy camping.