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05-02-2020, 03:12 PM #11
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Well - I am having them send me the heat shield, as I am 3 hours away. I asked for instructions on removing the microwave, and on the installation of the shield. It's pretty straight forward. Pull the plastic cover/valance/vent off the top of the Microwave - remove the screws holding it in place, lift it out of the bottom bracket, unplug and set aside. Remove the cover off the self stick shield, install above the bracket, then reverse the removal of the microwave. Or, being as your that distance away, they may send a mobile tech.
Bob (retired) & Vicki
Scuba Diver
US ARMY Vet (Go Cav!)
2019 Reflection 31MB
2019 Chevy 2500HD LT Crew Cab Gasser
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05-02-2020, 03:19 PM #12
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2020 Reflection 297RSTS. Equalizer 1600 hitch. 2020 Chevrolet 2500 diesel short bed. Charley and Janis. Pets Zoie and Harley.
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05-02-2020, 03:45 PM #13
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Heck no - they are more than happy when you do it yourself - saves the money. Plus - traveling all that distance for something simple would be a pain for me - especially if they are real busy and you have you leave it. Also, she suggested me doing the repair myself. What I said was that as long as I had proper instructions no problem, which she emailed me.
Bob (retired) & Vicki
Scuba Diver
US ARMY Vet (Go Cav!)
2019 Reflection 31MB
2019 Chevy 2500HD LT Crew Cab Gasser
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05-04-2020, 06:13 PM #14
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More info please?
I didn't see any info on what year, model etc. the recall is for?
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05-04-2020, 06:35 PM #15
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- Sitting in the sun! FL for along while
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There is more discussion about the recall in the general section https://www.mygrandrv.com/forum/show...17-heat-shield
Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
https://3dogsandatrailer.wordpress.com/
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05-04-2020, 06:45 PM #16
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Bob (retired) & Vicki
Scuba Diver
US ARMY Vet (Go Cav!)
2019 Reflection 31MB
2019 Chevy 2500HD LT Crew Cab Gasser
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05-04-2020, 07:18 PM #17
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I didn't see any qualifying info in this thread. Hence, why I was asking for more information? Is it for ALL Microwave/Convection oven combinations without a through wall vent? Is it for model year 20?? To 2020? Is it for all Microwave/ Convection oven model #s ? I guess I'll just wait to see if I receive a letter.
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05-04-2020, 08:01 PM #18
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Well, it isn't just for model year 2020, since mine is a 2019 and I got a letter. My "repair kit" will be here tomorrow. Some newer models, late 2020, and 2021 models will have this already installed I would suspect. If you don't get a letter, call Grand Design and ask about your specific RV. Have your Vin number handy, they will ask for it. I don't think anyone on this site can give exact details but someone may have more information than me. Sorry I can't be of more help..
Bob (retired) & Vicki
Scuba Diver
US ARMY Vet (Go Cav!)
2019 Reflection 31MB
2019 Chevy 2500HD LT Crew Cab Gasser
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05-05-2020, 10:51 AM #19
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Just got the heat shield. It appears to be a legitimate heat shield. Foil facing with 1/4" of fireproof ceramic fiber insulation behind it. Seems pretty substantial and will do the trick nicely! Instructions for two different types of microwave installs included (with o/head cabinet and W/O). Great job by Grand design (better if they had done this to begin with but they DID do a fix).
Bob (retired) & Vicki
Scuba Diver
US ARMY Vet (Go Cav!)
2019 Reflection 31MB
2019 Chevy 2500HD LT Crew Cab Gasser
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05-05-2020, 10:53 AM #20
Reflection swivel table question
Today, 08:33 AM in New To RV'ing, Purchase Questions & General Concerns