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  1. #1
    New Member
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    May 2020
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    Titan Flame Electric Fireplace

    We just recently bought a reflection and it has the titan flame fire place in it. We are full time RVers and it worked fine for months and other morning it was a little chilly went to turn it on and nothing works pulled drawer out above it and checked for power and it has power and breaker wasn’t tripped, read manual on it says to unplug it from power source for 15 min. And it will reset it but that didn’t work either if anyone knows much is appreciated! This is a 2020 Grand Design Reflection


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  2. #2
    Site Sponsor Jerryr's Avatar
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    Nov 2016
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    Florida
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    Mine quit after a few months. A call to Grand Design and they sent me a new one.
    Jerry & Linda
    Emma & Abby our Mini Golden Doodles & JR our Amazon Parrot
    2017 Reflection 337RLS, Build Date 01/2017, Titan Disk Brakes, Goodyear G614s 235/85/16 G Rated tires
    2022 F-450 King Ranch Ultimate, 4,868 lb Payload, Bedrug Bedliner, Andersen Ultimate II Aluminum 5th wheel hitch
    http://visitedstatesmap.com/image/FLGANCSCsm.jpg

  3. #3
    Fireside Member
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    Mar 2020
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    Plumas County, CA
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    Mine just quit also. We've only used our rig for 3 trips. I followed Jerry's advice and called GD and they are sending a new unit directly to me. My dealership in Sacramento, CA will hopefully install it when we take our rig in for other repairs later in the year.

    I hope this is the end of our problems. It's getting to be a pain in the butt. This will be the third time our trailer has been in for warranty work.
    Gerry & JoAnn Filippi
    2022 Dodge Laramie 2500 Diesel 4x4
    2020 Reflection 303RLS
    Plumas County, CA

  4. #4
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    Okay thanks I’m going to give them a call


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  5. #5
    Site Sponsor Jerryr's Avatar
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    Quote Originally Posted by elijah.combs View Post
    Okay thanks I’m going to give them a call


    Sent from my iPhone using Tapatalk
    Grand Design sent us a new fireplace directly to me at home when ours died. They just needed a picture of the serial number plate and a picture of the power cord cut a few inches from the unit.

    It’s worth a call.
    Jerry & Linda
    Emma & Abby our Mini Golden Doodles & JR our Amazon Parrot
    2017 Reflection 337RLS, Build Date 01/2017, Titan Disk Brakes, Goodyear G614s 235/85/16 G Rated tires
    2022 F-450 King Ranch Ultimate, 4,868 lb Payload, Bedrug Bedliner, Andersen Ultimate II Aluminum 5th wheel hitch
    http://visitedstatesmap.com/image/FLGANCSCsm.jpg

  6. #6
    Fireside Member
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    Mar 2020
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    I just received a new fireplace from GD. Haven't opened the box yet, but will do so ASAP, so hopefully it's the right one. It got here in NorCal in about 9 days so GD was on it. I am somewhat happy. Now I hope my dealership will jump on the repair.

    I'm on a first name bases with my GD customer service rep, so hopefully this will be the last problem.

    Thanks Chris(at GD)
    Gerry & JoAnn Filippi
    2022 Dodge Laramie 2500 Diesel 4x4
    2020 Reflection 303RLS
    Plumas County, CA

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