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05-22-2020, 05:23 PM #31
Today wife went out put something in the trailer and the drawer under the oven fell out on her foot. Quality and GDRV in the same sentence is kinda an oxymoron.....this is what was in the drawer.
The “one screw” driven into nothing finally let go. Good news is with this COVID stuff, lots of time to make it right.Last edited by Skiddy; 05-22-2020 at 05:26 PM.
Judy & Larry
Ty and Ali the St Bernard drool machines
Delta, British Columbia, GWN
2019 Imagine 2150RB - lovingly christened “IM-A-GENE” towed by Dusty via Andersen 3350.
2018 F150 SCREW 3.5 EcoBoost Lariat - respectfully christened “Dusty”.
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05-23-2020, 09:51 AM #32
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- May 2015
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- Edmonton, Alberta
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The top picture I can kind of understand happening, but how the hell did that RV make it out of the plant with a door handle missing?
We are still in our 2014, and it is holding up well. I had to re-attach some moulding in the kitchen/dining area; had the infamous KantLeak valve issues; and the docking station door struts just failed. The rear jacks have a stripped gear so the electric lowering no longer works (the jacks need to be hand-cranked down and up), but I attribute that problem to the neighbour's rotten kids playing with the button. All in all, we are very pleased with GD and are looking at the Solitude line now.
Cheers!
AlAl and BJ
2014 Reflection 323BHS
573FR3820E3300501
2020 F350 Super Duty 6.7 PowerStroke SRW
2007 Harley-Davidson Ultra Classic
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05-23-2020, 10:12 AM #33
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- Jul 2017
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- Central Texas, San Antonio area
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05-26-2020, 12:14 PM #34
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05-26-2020, 12:39 PM #35
RVs are hand made by humans for the most part, these types of things can be expected. I have not see any difference between the Forrest River TT I have and the GD Fiver I am buying. I would say GD has better quality at this point. I had to rebuild the booth in my TT because of problems like screwed hitting the edge versus middle of a board. It happens.
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05-26-2020, 01:15 PM #36
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- Oct 2017
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- Columbia, TN
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I would like to join in this discussion. Our first Grand Design product was a 2018 Reflection 337. Loved the unit but it had major issues. Started with Ac units not cooling the trailer down due to duct work. Many threads here about that issue. Our main problem was the main slide continually tearing the floor up. Again many threads here about that issue. On its fourth visit to the dealer to repair the slide it was discovered that the floor had separated from the slide walls and it also had water intrusion. The bedroom slide also had begun to separate from floor . Grand Design did step up and agree to cover repair costs. Because the dealer was going to have it for quite a long time we decided to trade up to a Solitude 2930RL.We love the floorplan. BUT we have owned it for 9 months and it has issues! Our first night the main AC unit blew hot air and the hot and cold water was reversed thru out the unit. Minor inconvenience but back to the dealer. Ac wires were crimped with insulation still on. Dealer straightened out plumbing. After our first trip out the floor area around kitchen island and pantry developed loud squeaks when stepped, on very annoying. Called Grand Design and told they don't cover squeaky floors. Gave me a lecture that since this area of the floor sits above the holding tanks they use less floor supports in this area. That could be why it squeaks. Very annoying and I wonder if there is structural issues. Dealer was willing to look at floor but when Grand Design would not cover under warranty they rescinded that offer. We just got back from a trip past week. AC again went out. After taking vent cover down and poking around I found that the 110 Volt common wire connection had come apart. When we opened unit up to unload from our trip I had three pieces of trim laying on the floor to greet me. What's interesting is they had nail holes with no nails. Trim had just been wedged between cabinets. Press fit I guess they must call it. Construction adhesive made it an easy fix. I cant answer the question if Grand Design quality has gotten worse since Winnebago bought them because I have yet to see it. What has changed is their customer service and warranty. The 2018 they listened to the dealer and I and agreed to fix unit. The 2020 Solitude is a big fat NO. Usually when we camp someone will ask how we like our Solitude. I let the unit speak for itself. When they step on that squeaky floor I usually get a funny expression and a what is that noise. That's as far as that goes. Would we buy another one, probably not. I know there are lots of good reviews out there but this has been our experience. We love the floor plan and size of unit. If it wasn't for the floor and fear of more trouble down the road I'd give the unit a great review. Unfortunately the squeaks speak for it.
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05-26-2020, 01:46 PM #37
I tend to agree with you. We know folks who have a 2017 Imagine, the build quality is night and day compared to our 2019 Imagine (they are different models). As our unit ages, more and more is slowly falling apart from drawers that lose support, doors that swell and don’t fit, staples that pull right through the panels and putty stick that falls out exposing the staples that haven’t pulled through. We wanted the floor plan of the 2450RL, it was not available when we bought. We were set to take a bath on trade and get the layout we wanted, but a careful look over a couple of different 2450RLs convinced me the devil I know is better than the devil I don’t know. Perhaps the other GDRV lines are fine but would I recommend the Imagine line, definitely not.
Judy & Larry
Ty and Ali the St Bernard drool machines
Delta, British Columbia, GWN
2019 Imagine 2150RB - lovingly christened “IM-A-GENE” towed by Dusty via Andersen 3350.
2018 F150 SCREW 3.5 EcoBoost Lariat - respectfully christened “Dusty”.
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05-26-2020, 02:49 PM #38
A common thread here appears to be small RV manufacturers that turn out quality products, then become popular, then become bought by the big guys. My previous trailer was a Crossroads Cruiser 5th wheel. I bought it in 2010, the year after Thor purchased the company from the original owners.
Prior to the sale of the company, Crossroads got glowing reviews on both their trailers and customer service. I was fortunate in that the slide in quality had not yet begun. However, it the following years the Crossroads forum started seeing many unhappy owners with typical construction issues.
So far I'm reasonably happy with my 2020 Reflection. As I mentioned in my previous post, I see an overall lack of quality from my previous trailer but hopefully I can keep it running a few years. The comments I'm seeing on this forum are identical to those I saw on the Crossroads forum a couple of years after Thor began managing production.
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05-26-2020, 03:46 PM #39
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The difference between the two situations being that Winnebago does not manage Grand Design production. GD still operates as an independent business unit. If customers are noticing a decline in construction and assembly quality, I would attribute that to rapid expansion to meet demand with quality systems that could not keep pace.
RobU.S. Army Retired
2012 F350 DRW CC LB Lariat PS 6.7
2020 Solitude 310GK-R, MORryde IS, disc brakes,
Sailun LRG tires, solar, DP windows, W/D
(Previously in a Reflection 337RLS)
Full time since 08/2015
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05-26-2020, 05:23 PM #40
310GK Bounce When Towing
Today, 11:04 PM in Fifth Wheel Hitching Topics