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Thread: Different Awning patterns on 350M

  1. #1
    Seasoned Camper GD350M's Avatar
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    Different Awning patterns on 350M

    Hi,

    I have a question about the two different awning patterns on my 350M. Is this suppose to be like this, or did the vendor have a change in patterns and Grand Design put what they had left on? I think aesthetically, this doesn't look they great. Please tell me this isn't how they all look?

    Click image for larger version. 

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    you can tell in this picture that the flaps are even cut different. Sorry guys, I don't have a picture of the pattern yet. When I get a chance I will take a picture and upload it. Also, you can tell one is black and the other is grey.
    Stephen & Nikki

    2013 Ford F-250 SRW w/Firestone Ride Rite Airbags, B&W Companion Hitch,
    Titan XXL 50 Gallon Mid-Ship Fuel Tank and Viair Onboard Air.
    2015 Grand Design Momentum 350M
    2009 Club Car Golf Cart
    [SIGPIC][/SIGPIC]

  2. #2
    Traveling Piper
    Guest
    Whoa. Wonder what kind of blooper that was.

  3. #3
    Big Traveler
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    That would annoy the %#*€ out of my OCDness! I like my stuff to match!
    Scott and Jan Platt Ocala, FL
    Cameron(Son) & Chica(chihuahua)
    2014 Reflection 337RLS
    2015 Chevrolet Silverado 3500HD 4X4, Crew Cab, Dually, Diesel
    [SIGPIC][/SIGPIC]

  4. #4
    Manufacturer
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    Quote Originally Posted by GD350M View Post
    Hi,

    I have a question about the two different awning patterns on my 350M. Is this suppose to be like this, or did the vendor have a change in patterns and Grand Design put what they had left on? I think aesthetically, this doesn't look they great. Please tell me this isn't how they all look?

    Click image for larger version. 

Name:	IMG_2190.jpg 
Views:	48 
Size:	95.7 KB 
ID:	1264

    you can tell in this picture that the flaps are even cut different. Sorry guys, I don't have a picture of the pattern yet. When I get a chance I will take a picture and upload it. Also, you can tell one is black and the other is grey.
    Hi Stephen & Nikki (@GD350M),

    Please reply back or send me a private message (PM) with the last 8-digits of your RV VIN and we will be happy to research this for you.

    Best regards,
    ~ Janice
    Last edited by GDRV Service; 01-16-2015 at 07:35 AM.
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
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    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  5. #5
    Seasoned Camper GD350M's Avatar
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    Janice,

    I just sent you the information you requested.
    Stephen & Nikki

    2013 Ford F-250 SRW w/Firestone Ride Rite Airbags, B&W Companion Hitch,
    Titan XXL 50 Gallon Mid-Ship Fuel Tank and Viair Onboard Air.
    2015 Grand Design Momentum 350M
    2009 Club Car Golf Cart
    [SIGPIC][/SIGPIC]

  6. #6
    Seasoned Camper GD350M's Avatar
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    Both Awnings Out

    As promised with the side by side comparison.
    Click image for larger version. 

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    Click image for larger version. 

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    Stephen & Nikki

    2013 Ford F-250 SRW w/Firestone Ride Rite Airbags, B&W Companion Hitch,
    Titan XXL 50 Gallon Mid-Ship Fuel Tank and Viair Onboard Air.
    2015 Grand Design Momentum 350M
    2009 Club Car Golf Cart
    [SIGPIC][/SIGPIC]

  7. #7
    Manufacturer
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    Quote Originally Posted by GD350M View Post
    Janice,

    I just sent you the information you requested.
    Hi Stephen & Nikki (@GD350M),

    Thank you for sending that to me! Based on your photos, it appears the front main awning fabric requires replacement. We apologize for missing this as it seems to be an error on our part. We did have a running change with Carefree on our M-Series awning fabric - the current style has white on the underside. Changing the old style to the new is a warrantable item, and our Customer Support will be contacting you.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  8. #8
    Seasoned Camper GD350M's Avatar
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    Quote Originally Posted by GDRV Customer Service View Post
    "the current style has white on the underside. Changing the old style to the new is a warrantable item, and our Customer Support will be contacting you."
    Thank you Janice, I am just a bit confused with the post, you stated that the current style has the white on the underside, but both my awning have a pattern (Different, but have one) so is this suppose to be on both the white underside? Thanks for getting back to me so quickly.

    Looking forward to hearing from them, as I do have a scheduled appointment to have something else fixed under warranty, it is scheduled for March 12th.

    Best Regards,

    Stephen
    Stephen & Nikki

    2013 Ford F-250 SRW w/Firestone Ride Rite Airbags, B&W Companion Hitch,
    Titan XXL 50 Gallon Mid-Ship Fuel Tank and Viair Onboard Air.
    2015 Grand Design Momentum 350M
    2009 Club Car Golf Cart
    [SIGPIC][/SIGPIC]

  9. #9
    Manufacturer
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    Quote Originally Posted by GD350M View Post
    Thank you Janice, I am just a bit confused with the post, you stated that the current style has the white on the underside, but both my awning have a pattern (Different, but have one) so is this suppose to be on both the white underside? Thanks for getting back to me so quickly.

    Looking forward to hearing from them, as I do have a scheduled appointment to have something else fixed under warranty, it is scheduled for March 12th.

    Best Regards,

    Stephen
    Hi Stephen (@GD350M),

    Sorry for the confusion, and it was good talking with you. Please feel free to call us if we can be of further assistance.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  10. #10
    Traveling Piper
    Guest
    Thanks for your post GD350 M- we aren't real particular about the awnings- but do want them to match. Glad to see they are reactive to your post.

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