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Thread: flat springs

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    flat springs

    Noticed the springs on our Solitude are flat. Contacted local dealer that we purchased this rig from. She said to send her pics for the axle tag and all four springs and they will contact Grand Design. Hope to hear from them next week.
    2018 Solitude 375 RES 2022 F450 Powerstroke Dually

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    Grand Design has denied my claim.
    2018 Solitude 375 RES 2022 F450 Powerstroke Dually

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    Site Sponsor andrewssteve's Avatar
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    Quote Originally Posted by Dick Noble View Post
    Grand Design has denied my claim.
    Did the dealer agree there's a problem?
    Steve and Renee
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    Site Sponsor livinthelife's Avatar
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    Quote Originally Posted by Dick Noble View Post
    Grand Design has denied my claim.
    Did you contact GD directly? It's not unusual for dealers to say they were told "no" by GD. Even if they never asked GD.
    Last edited by livinthelife; 06-02-2020 at 03:11 PM.

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    Dealer agreed there is a problem. I trust this dealer. They would have made money on replacing the springs because I would have had to pay the labor. I will go to the Spring Works in Grand Junction for replacement which will include 8 leaf springs and blue Dexter equalizers all for about $1,100. Of course this will be the last time I ever sing the praises of GD.
    2018 Solitude 375 RES 2022 F450 Powerstroke Dually

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    Long Hauler Canyonlight's Avatar
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    Quote Originally Posted by Dick Noble View Post
    Dealer agreed there is a problem. I trust this dealer. They would have made money on replacing the springs because I would have had to pay the labor. I will go to the Spring Works in Grand Junction for replacement which will include 8 leaf springs and blue Dexter equalizers all for about $1,100. Of course this will be the last time I ever sing the praises of GD.
    Dick - GDRV has been pretty good about sending out replacement springs for broken and flattened springs even post warranty. This surprises me particularly if you worked with GDRV Customer Service directly at any point during this......which sounds like you may not have/chose not to.

    No question here if you trust your dealer.......that's s/b good enough. However, we have seen enough things not meet the smell test in the past (even with highly rated dealers at times for whatever reason) where working directly with GDRV gets results. Sounds like you have moved on front this but contacting GDRV may yield a new story.

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    Thanks for all your replies and suggestions but I think I will go with Spring Works. They have done this type of replacement a lot and I have good recommendations about them. It might be as much as $500 more but I will get what I want.
    2018 Solitude 375 RES 2022 F450 Powerstroke Dually

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    Site Team WhittleBurner's Avatar
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    Quote Originally Posted by Dick Noble View Post
    Thanks for all your replies and suggestions but I think I will go with Spring Works. They have done this type of replacement a lot and I have good recommendations about them. It might be as much as $500 more but I will get what I want.
    I think going to the spring shop is a good move. You'll get better springs and have the choice of tweaking it a little bit.
    With a GD replacement you will be looking at dealing with this again in another year or so.
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    Update - I finally got one spring off and got it into Alcan Springs in Grand Junction to get 4 new, upgraded, springs made. I discovered that a bolt that held the disk brake caliper on had backed out and the pads had slipped and are totally worn out. I have all new pads ordered for all four wheels. Sure glad I decided to do this job myself.
    2018 Solitude 375 RES 2022 F450 Powerstroke Dually

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    Rolling Along
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    Did Alcan Spring build your new springs in house? How much did they charge? Are they the same length, 25.25 inches, same arch or did they give you more arch? I am in the same boat and want a good quality set of springs.
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