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  1. #11
    Seasoned Camper
    Join Date
    May 2019
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    Quote Originally Posted by ScopesNC View Post
    Grand Design will be as we all thought they would be, fixing this issue. Once I get where I;m going I can get a mobile tech to make the repair and send them the bill. Can't ask for much more than that. Three cheers for the Home Team of Grand Design.
    Nice! Glad you are back in business!

  2. #12
    Seasoned Camper
    Join Date
    May 2019
    Posts
    202
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    Quote Originally Posted by geotex1 View Post
    Very good! My experience in my ~9mos of GD ownership has been very positive with customer service. They overnighted me emergency repair parts straight to a campground last year, and tomorrow they will be delivering new lavatory drains to my home after we found ours had broken over winter storage (clearly over-tightened upon original construction). Called Monday afternoon and emailed them the pictures and ship to and they're due 10am tomorrow.
    Well it is safe to say you can buy other makes , but you will not find better support.
    Jim T.

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