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  1. #1
    Long Hauler LCBoyer's Avatar
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    Oct 2014
    Los Fresnos, Texas
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    Customer relations

    BI have bought new RV's since 1996. I have never experienced customer service as good as Grand Design!
    I wish I could get that kind of customer service on my new truck
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  2. #2
    Site Sponsor 2hams's Avatar
    Join Date
    Oct 2013
    Virginia Beach, VA
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    We agree. We also have had new RVs since 1996.

    Kay & Dave - Virginia Beach, VA
    Golden Retriever Molly - Been swimming in 28 states
    2019 Solitude 310GK
    2019 GMC Denali CC/LB SRW
    Previous rig: 2014 Reflection 303RLS #314 and 2008 Silverado 2500 D/A

  3. #3
    Rolling Along TNFSolitude's Avatar
    Join Date
    Sep 2013
    Huron Twsp, MI
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    We went to Detroit RV Camper Show today to look around, see what's new. Met up with Rob of Grand Design in the General RV sales area while looking a 379FL, nice guy and very attentive to our thoughts. We talked up the Solitude model as we've had ours since 2013, its #302 off the assembly line. There were customers in there and they seemed to appreciate our discussion as being actual owners and not just a sales pitch. We mentioned the quality and a couple of our pet peeves, like position of some of the light switches. Rob walked with us as we switched campers to the 375RE, kept the conversation going. Overall, a very enjoyable visit. We walked through a lot of campers and still I believe we made the right decision on ours.

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