Customer relations

[LCBoyer]

BI have bought new RV's since 1996. I have never experienced customer service as good as Grand Design!
I wish I could get that kind of customer service on my new truck

[2hams]

We agree. We also have had new RVs since 1996.

[TNFSolitude]

We went to Detroit RV Camper Show today to look around, see what's new. Met up with Rob of Grand Design in the General RV sales area while looking a 379FL, nice guy and very attentive to our thoughts. We talked up the Solitude model as we've had ours since 2013, its #302 off the assembly line. There were customers in there and they seemed to appreciate our discussion as being actual owners and not just a sales pitch. We mentioned the quality and a couple of our pet peeves, like position of some of the light switches. Rob walked with us as we switched campers to the 375RE, kept the conversation going. Overall, a very enjoyable visit. We walked through a lot of campers and still I believe we made the right decision on ours.