User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 3 of 3
  1. #1
    Long Hauler LCBoyer's Avatar
    Join Date
    Oct 2014
    Location
    Los Fresnos, Texas
    Posts
    4,018
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Customer relations

    BI have bought new RV's since 1996. I have never experienced customer service as good as Grand Design!
    I wish I could get that kind of customer service on my new truck
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  2. #2
    Site Sponsor 2hams's Avatar
    Join Date
    Oct 2013
    Location
    Virginia Beach, VA
    Posts
    763
    Blog Entries
    21
    Mentioned
    4 Post(s)
    Tagged
    0 Thread(s)
    We agree. We also have had new RVs since 1996.

    Kay & Dave - Virginia Beach, VA
    Golden Retriever Molly - Been swimming in 28 states
    2019 Solitude 310GK
    2019 GMC Denali CC/LB SRW
    Previous rig: 2014 Reflection 303RLS #314 and 2008 Silverado 2500 D/A

  3. #3
    Rolling Along TNFSolitude's Avatar
    Join Date
    Sep 2013
    Location
    Newport, MI
    Posts
    925
    Blog Entries
    2
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    We went to Detroit RV Camper Show today to look around, see what's new. Met up with Rob of Grand Design in the General RV sales area while looking a 379FL, nice guy and very attentive to our thoughts. We talked up the Solitude model as we've had ours since 2013, its #302 off the assembly line. There were customers in there and they seemed to appreciate our discussion as being actual owners and not just a sales pitch. We mentioned the quality and a couple of our pet peeves, like position of some of the light switches. Rob walked with us as we switched campers to the 375RE, kept the conversation going. Overall, a very enjoyable visit. We walked through a lot of campers and still I believe we made the right decision on ours.

Similar Threads

  1. Grand Design Customer Service
    By alnelson in forum General Discussion
    Replies: 6
    Last Post: 06-12-2021, 09:22 AM
  2. Outstanding GDRV Customer Service
    By wschoonv in forum General Tech Topics
    Replies: 1
    Last Post: 05-20-2014, 07:00 PM
  3. Customer service
    By Lukeysh714 in forum General Discussion
    Replies: 11
    Last Post: 05-07-2014, 11:22 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

DISCLAIMER:This website is not affiliated with or endorsed by Grand Design RV, LLC or any of its affiliates. This is an independent site.