Furrion FMCM15-SS Convection Microwave

[geotex1]

So, it no longer heats! Nikki attempted to make a bag of microwave popcorn and no popping. Thought it was a bad bag till she pulled it out and it was room temperature. So I tried to boil a cup of water, and it remained room temperature after 5 minutes. Checked the ceramic fuse and it's good. Tested the door switch and it's working properly. So I'm led to the conclusion that the magnetron is not working. I don't want to tear into it any further since it's under warranty, but wondering if there's anything more superficial that I missed with these builds? I've repaired all of our built-in microwaves at one time or the other, and the Furrion seems to be no different than a residential model.

[geotex1]

Well, I will close the loop. Furrion concurs there's nothing more to diagnose and the solution is warranty replacement. Unfortunately, GD requires of Furrion for them to enforce going through GD for a warranty replacement. I laughed out loud when our dealer said they could get us in late-October. Tomorrow will be a call to GD CS as I really need nothing from my dealer to hang the unit, and we need the heat shield too.