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  1. #1
    Setting Up Camp
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    Sep 2014
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    Continued problem with my Norcold Refrigerator

    I thought I would keep everybody updated on my Norcold refrigerater, model 1210. Ben's Mobile RV repaired my refrigerator on the 17th of January by putting a new thermister on and it was cooling as it should with the temperature at 20 degrees in the freezer and 40 in the refrigerater. On January the 26th I was going to defrost the freezer and discovered that the temperature in the freezer and risen to above 40 and 50 in the refrigerator. I called Ben's RV to see what will be the next move and he said that he will call GD to see what the next move is, so I bought more ice and hope that I again I don't loose food.

  2. #2
    Seasoned Camper gr8daggett's Avatar
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    Dec 2014
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    S.E. Wisconsin, Pell Lake (Genoa City)
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    Hi Just checking to see if this got resolved.
    Mike & Pat Clawson
    Marty & Bucky (Welsh Corgis)
    2015 Grand Design Reflection 337 RLS #2813
    Titan Disc Brakes, Liberty Rider Suspension
    2005 Chevy Silverado 2500HD Duramax/Allison
    Comfort Ride Hitch, 52 Gallon Titan XXL Fuel Tank, Banks Speed Brake, Firestone Air Lift Bags
    http://i1383.photobucket.com/albums/...pst4uyouma.gif

  3. #3
    Manufacturer
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    Sep 2013
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    Bristol & Middlebury, Indiana
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    Quote Originally Posted by Joe N R View Post
    I thought I would keep everybody updated on my Norcold refrigerater, model 1210. Ben's Mobile RV repaired my refrigerator on the 17th of January by putting a new thermister on and it was cooling as it should with the temperature at 20 degrees in the freezer and 40 in the refrigerater. On January the 26th I was going to defrost the freezer and discovered that the temperature in the freezer and risen to above 40 and 50 in the refrigerator. I called Ben's RV to see what will be the next move and he said that he will call GD to see what the next move is, so I bought more ice and hope that I again I don't loose food.
    Hi @Joe N R,

    I am being told our Customer Support has contacted you, and that your issue has been resolved. So unless I hear differently from you, I'll consider this post closed/handled. And please don't hesitate to contact us at (574) 825-9679 if we can be of assistance in the future.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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