Safety Recall 2020-280 2018 303RLS

[livinthelife]

I received the Canadian letter also

Just talked to GD, regarding "why did we get the Canadian letter?" They said, it was a computer error, apparently the "system" recognized the "CA" for California as "Canada". Our VIN number isn't listed in the NHTSA list, but he said it's still part of the recall.

I asked if it was something my husband, or our regular service people, could do, since we aren't crazy about the service department at our dealer. He said he's been getting that comment from LOTS of people today. But, no, the fix has to be done by an authorized service representative, since it's a safety thing.

[powerscol]

Just talked to GD, regarding "why did we get the Canadian letter?" They said, it was a computer error, apparently the "system" recognized the "CA" for California as "Canada". Our VIN number isn't listed in the NHTSA list, but he said it's still part of the recall.

I asked if it was something my husband, or our regular service people, could do, since we aren't crazy about the service department at our dealer. He said he's been getting that comment from LOTS of people today. But, no, the fix has to be done by an authorized service representative, since it's a safety thing.

I'll politely call BS on the computer error. How can Colorado and Nevada addresses be Canada. There are clearly 2 recall letters for two different country's Government agency's. One appears to be doing a better job identifying vehicles with possible problems.
Nuff Said

[Silverbeard]

I'll politely call BS on the computer error. How can Colorado and Nevada addresses be Canada. There are clearly 2 recall letters for two different country's Government agency's. One appears to be doing a better job identifying vehicles with possible problems.
Nuff Said

Add WI to the list. I just may call GD in the morning and see what I get for an explanation.

[lesagel]

I called Grand Design this morning to see if I could do this myself and was informed that all safety recalls must be performed by a certified dealer.

[James Callahan]

I called Grand Design this morning to see if I could do this myself and was informed that all safety recalls must be performed by a certified dealer.

GD told me me the same, they wouldn’t tell me where the connectors were located due to it’s a federal re-call safety issue, if anyone knows where they are located please post location and phots if possible

[powerscol]

GD told me me the same, they wouldn’t tell me where the connectors were located due to it’s a federal re-call safety issue, if anyone knows where they are located please post location and phots if possible

In most cases they will be inside the frame where power goes out the the slide. The connector allows connection of rigid copper to stranded (flexable) cable. So where you have a slide with power in it you shod find them. Just follow the wiring from the slide through the frame.

[tortise]

I called Grand Design this morning to see if I could do this myself and was informed that all safety recalls must be performed by a certified dealer.

Same thing here, but my dealer wouldn’t return multiple calls to schedule, even called GD for assistance and they would not answer them either. Drove there today and it’s scheduled for next week “while I wait”. Hopefully in and out and be done with it.. Oh also got the Canadian letter here in Massachusetts.

[James Callahan]

In most cases they will be inside the frame where power goes out the the slide. The connector allows connection of rigid copper to stranded (flexable) cable. So where you have a slide with power in it you shod find them. Just follow the wiring from the slide through the frame.

Thank you,

Depending upon the weather tomorrow I may poke around and find them
Jimmy

[wrongwayrver]

Same here on notification. Any photos of location of connectors in question would be appreciated. While Iam under there will inspect and tidy up the wiring and plug any rodent access points.

Cheers

[Calbar]

Just got my recall in the mail today. My dealer is 3 hours away and nearest dealer is 1 hour. Wonder if GD will let me take it to the local RV repair shop or another dealer or want me to drive the hour?

Rob