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  1. #1
    Seasoned Camper Abqscott's Avatar
    Join Date
    Jan 2015
    Albuquerque, New Mexico U.S.A.
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    I'm loving Grand Design

    When we took delivery of our 379 FL and did the walk through, other than the normal things you check, we didn't check the a/c operation but did check the furnace which was operational. When I first attempted to start the heat pump at home that was on my build sheet for the bedroom, I saw that is was not an option on the thermostat. After unsuccessfully trying to reprogram that stat, I climbed up in the roof and found there was no heat pump only a standard air conditioner. I contacted Aloha RV, and they quickly found it was left off the build at the factory. They made one phone call to the factory and my heat pump is being sent today. Absolutely amazing customer service from Aloha RV in Albuquerque, and especially Grand Design. Thank you both for all you do!
    Scott & Carol Albuquerque, New Mexico
    2012 Ram 2500 Bagged, Tweaked Hard
    2015 Solitude 379FL
    Onan RV 5500 LP
    50 amp direct wired surge guard
    Go Power 3000 watt Inverter

  2. #2
    Long Hauler offtohavasu's Avatar
    Join Date
    Dec 2014
    Fountain Valley, CA
    4 Post(s)
    0 Thread(s)
    That's awesome!

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