Remove Roof Coating

**Dmcc625** · 08-08-2020, 07:57 PM

I have a 2014 momentum. The previous owner apparently applied some sort of roof sealant/coating over the whole roof. When you walk in it and it’s hot, it actually leaves an impression of your shoes. It is not very thick, maybe 1/16 thick and it is tan in color like the roof itself. It is like some sort of roll on sealant/topping that never cured. I’m not sure what it is, but I need to remove it. I’m considering the Dicor Roof coating system and maybe the new Crazy Seal...but before I decide what I’m going to use, I need to remove the coating. I haven’t tried the dicor cleaner, but would like to remove the coating before I decide what to use. Any ideas??

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**JCR GD** · 10-18-2020, 08:15 AM

Are you sure it's a coating? What you describe is what my roof was like with defective EPDM roof built in 2014.

Edit: feels and looks like putty

**Dmcc625** · 10-19-2020, 03:32 PM

It is exactly like putty. I am the 2nd owner and since it is 6 years old, is there any chance of grand design fixing the problem? I wouldn’t think grand design would step in at this point and I understand that. Does anyone have suggestions as to how to deal with this issue?

**Calbar** · 10-19-2020, 05:06 PM

Originally Posted by Dmcc625

It is exactly like putty. I am the 2nd owner and since it is 6 years old, is there any chance of grand design fixing the problem? I wouldn’t think grand design would step in at this point and I understand that. Does anyone have suggestions as to how to deal with this issue?

There is a 12 year warranty on the roofing material and since this is a known issue due to a bad lot of material I would give customer service a call and see. The worst that they can say is sorry we will not cover this.

Rob

**JCR GD** · 10-19-2020, 05:43 PM

Originally Posted by Dmcc625

It is exactly like putty. I am the 2nd owner and since it is 6 years old, is there any chance of grand design fixing the problem? I wouldn’t think grand design would step in at this point and I understand that. Does anyone have suggestions as to how to deal with this issue?

GD will no doubt send you directly to Dicor, below is info from my post to another related thread.

" In Feb. of 2019 my Dicor contact was Don. 574-264-2699 Ext 1149. They will want pictures and trailer info.

They will probably make you a dollar offer with a kit including all materials, after reminding you this is "good will" since the actual weather integrity has not been compromised. Don't take their first offer, get an estimate for labor (since materials should be provided by Dicor) and use that to leverage a better number. "

**Dmcc625** · 10-21-2020, 07:42 PM

I got a response from Dicor that says they can’t transfer the warranty to a 2nd owner but he also said send some pics and he may be able to help a little. What does that mean? Will they offer money, repair, or what? It seems to me that after I found out that the roof was defective then they should replace the roof or am I wrong? If they offer money, what should I expect?

**JCR GD** · 10-21-2020, 08:14 PM

They will probably offer you materials and maybe some money. The problem is (other than being a second owner) the roof weather protection has not failed ( their belief, not mine) just the outer coating. If i were you i would get various levels of service bids so you will have an idea of what the costs are before following up with Dicor. Total roof replace, labor only, materials, etc.

**livinthelife** · 10-21-2020, 08:26 PM

Originally Posted by Dmcc625

I got a response from Dicor that says they can’t transfer the warranty to a 2nd owner but he also said send some pics and he may be able to help a little. What does that mean? Will they offer money, repair, or what? It seems to me that after I found out that the roof was defective then they should replace the roof or am I wrong? If they offer money, what should I expect?

It's not unusual for a job that would be covered by an original owner not to be covered for subsequent owners. So I'm going to say "Yes, they don't HAVE to replace the roof". I agree with JCR to get quotes for the work, so you have some knowledge for bargaining, if that's what happens.

**Dmcc625** · 10-22-2020, 08:38 AM

This is the reason I like this site and other forums... lots of good info and advice. I will also get quotes for replacement, labor, etc. I am actually interested in doing the newer crazy seal roof coating. CRAZYSEAL.COM
I am fairly competent in diy tasks, and would do this myself. I’m just curious as to how to negotiate with dicor. I sincerely appreciate the info and will keep updating to this thread.