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Thread: greystone fireplace trouble
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03-30-2015, 08:42 AM #11
Hi Thebohs,
Did your fireplace ever work correctly, or has it been like this from new ?
RobCate & Rob
2015 Reflection 303RLS
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03-30-2015, 09:27 AM #12
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03-30-2015, 09:29 AM #13
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I imagine that there's a junction box where the 120V supply comes in and connects to the wiring for the heater coil and fan, light and drive motor. I searched and found a number to call for info... (574)-971-4492. That's probably the next step.
Dave
Edit: Here's a link to their website... http://wayinterglobal.com/portfolio/...-and-trim-kit/Last edited by Dave and Monica; 03-30-2015 at 09:31 AM.
Dave and Monica - Gore Bay, Ontario
Vitus the Hungarian Vizsla
2014 Reflection 337 RLS #129
2008 F250 V10 CC Lariat RWD
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03-30-2015, 09:32 AM #14
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03-31-2015, 02:53 PM #15
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I did get into mine. GD sent me a new control board to install. They also sent me a owners manuel with pictures of the inner workings. I did notice the tamper seal, but since GD sent me the part I decided to go ahead. Replacing the board did not fix my problem, so I decided to just leave it alone for now. If I do find the fix, I will let you know.
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03-31-2015, 03:05 PM #16
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I emailed them about the fireplace and a decal issue and they put it in my record so that I can take it and have it repaired at a later date, due to me and the trailer being out of state.
Thebohs
Fort Worth, TX
Grand Design 313RLTS
VIN: 573TR3724F3301981
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03-31-2015, 06:12 PM #17
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Mine quit after one week of use. Unit is now totally dark. Will take back to dealer. Chinese crap!
Steve and Bonnie
Appomattox, VA
2014 Reflection 337RLS
VIN: 573FR3624E3300391
2013 Ram 3500 Dually
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04-26-2015, 06:42 AM #18
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Dealer coordinated with Graysone to change/replace 3 different parts (over two week period). Fireplace still did not work. I called GD, filled them in on the situation. Jerry immediately agreed to send me a new unit that I can install myself rather than leave it at the dealer another week. Great customer service, happy camper.
Steve and Bonnie
Appomattox, VA
2014 Reflection 337RLS
VIN: 573FR3624E3300391
2013 Ram 3500 Dually
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