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10-10-2020, 06:16 AM #11
- Join Date
- May 2019
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- Houston
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Hey there. We can't extend or retract the slide either manually or with electric.
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10-10-2020, 07:07 AM #12
- Join Date
- Sep 2013
- Location
- Huron Twsp, MI
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- 983
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Lippert Customer Service (LCI) keeps a manned 24 hour help line for us. Call them for immediate assist. 574-537-8900 A backup no. 574-312-7531
We've used it on 2 occasions and the tech has always been very helpful. Good luck.Tom & Nancy
Newport, MI
369RL, #302
[SIGPIC][/SIGPIC]
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10-11-2020, 03:06 AM #13
- Join Date
- May 2019
- Location
- Houston
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Update: we did call Lippert emergency number and were able to retract the slide with two large vice grips by turning the large metal bar that is is in the middle attached to both tracks. Thanks y’all for the help!
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10-11-2020, 08:51 AM #14
Glad you were able to get it retracted to get home. Whenever you have a chance to figure out what the problem was, please post your findings here. Might be helpful for someone in the future.
Sent from my SM-G950U using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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10-14-2020, 06:07 PM #15
- Join Date
- Jan 2020
- Location
- Southern California
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- 58
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We just recently had a slide out that wouldn't retract on our 2500RL.. Found the schwintek controller behind a panel in the bathroom sink cabinet. Was able to put the controller in manual and electrically retract. Of course you find these problems as you are leaving the campground. When we got to the next stop, no go. It would not extend. My wife was working the phone, very lucky to be within cell coverage, and she found a GD dealer close by. Got it there about noon on a Friday with no expectations of getting it back before the weekend. That dealer worked the problem and had a replacement cable in stock. Way lucked out on this one, we were looking at 3 nights in a hotel. If every in Western Washington and need help look for RV Country in Buckley. Very happy to find these guys and glad to have a GD trailer.
Hope your story had a happy ending.
Neal
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10-14-2020, 06:11 PM #16
My 397, finally
Today, 05:32 AM in General Discussion