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Thread: EPDM Sticky with Surface Cracks
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10-30-2020, 01:32 PM #11
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Jim,
You are correct. Dicor provided a dollar offer with all materials, good will with depreciation. I am finding the dollar offer to be half of the actual labor. I am following your approach, after all its not my product that went bad. Thanks for you input.The mountains are calling and I must go" John Muir
Chuck
2015 Reflection 303 RLS
2005 Chevy Silverado 2500 HD Duramax
Elk Grove, Ca
http://i50.photobucket.com/albums/f3...psotab2qdx.jpg
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12-21-2020, 04:22 PM #12
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Cmanley, I’m having the same issue with my roof. How have you resolved it with Dicor?
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12-22-2020, 11:58 AM #13
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Flygyd,
I am waiting for Dicor to ship materials and check for what they cover. They had 90% of staff out with COVID with most returning last week. As indicated in the thread prior what they will cover of the labor is low, I obtained estimates and asked for more. It looks like they have a formula based on age.
ChuckThe mountains are calling and I must go" John Muir
Chuck
2015 Reflection 303 RLS
2005 Chevy Silverado 2500 HD Duramax
Elk Grove, Ca
http://i50.photobucket.com/albums/f3...psotab2qdx.jpg
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12-22-2020, 12:04 PM #14
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12-22-2020, 01:24 PM #15
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Yes I am the original owner.
The mountains are calling and I must go" John Muir
Chuck
2015 Reflection 303 RLS
2005 Chevy Silverado 2500 HD Duramax
Elk Grove, Ca
http://i50.photobucket.com/albums/f3...psotab2qdx.jpg
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03-12-2021, 05:16 PM #16
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Update:
The replacement roof membrane material was also defective out of the shipping tube. I am going on to week 4 in trying to get DICOR to ship a replacement, meanwhile my 303 sits in a bay at an RV dealer with no roof. I must say there have been a few things with Grand Designs 5th wheel that I am challenged with, the biggest issues have been grease on the brakes from the factory and the roof. I am always excited to pay $52k for the unnecessary aggregation and this case $2300 out of pocket for a manufactures defect.
Brittney @ GDRV has reached out to good ole Don receiving the same response I have had multiple times, "I need to get with shipping, I will call you back with a tracking number".
The value of a manufactures warranty is only as good as ones ability to utilize it with results.The mountains are calling and I must go" John Muir
Chuck
2015 Reflection 303 RLS
2005 Chevy Silverado 2500 HD Duramax
Elk Grove, Ca
http://i50.photobucket.com/albums/f3...psotab2qdx.jpg
Broken leafspring. Another….
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