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  1. #11
    Seasoned Camper CManley's Avatar
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    Jim,

    You are correct. Dicor provided a dollar offer with all materials, good will with depreciation. I am finding the dollar offer to be half of the actual labor. I am following your approach, after all its not my product that went bad. Thanks for you input.
    The mountains are calling and I must go" John Muir

    Chuck
    2015 Reflection 303 RLS
    2005 Chevy Silverado 2500 HD Duramax
    Elk Grove, Ca


    http://i50.photobucket.com/albums/f3...psotab2qdx.jpg

  2. #12
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    Cmanley, I’m having the same issue with my roof. How have you resolved it with Dicor?

  3. #13
    Seasoned Camper CManley's Avatar
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    Flygyd,

    I am waiting for Dicor to ship materials and check for what they cover. They had 90% of staff out with COVID with most returning last week. As indicated in the thread prior what they will cover of the labor is low, I obtained estimates and asked for more. It looks like they have a formula based on age.

    Chuck
    The mountains are calling and I must go" John Muir

    Chuck
    2015 Reflection 303 RLS
    2005 Chevy Silverado 2500 HD Duramax
    Elk Grove, Ca


    http://i50.photobucket.com/albums/f3...psotab2qdx.jpg

  4. #14
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    Sticky

    Quote Originally Posted by CManley View Post
    Flygyd,

    I am waiting for Dicor to ship materials and check for what they cover. They had 90% of staff out with COVID with most returning last week. As indicated in the thread prior what they will cover of the labor is low, I obtained estimates and asked for more. It looks like they have a formula based on age.

    Chuck
    May I ask if you are the original owner. I am not.

  5. #15
    Seasoned Camper CManley's Avatar
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    Yes I am the original owner.
    The mountains are calling and I must go" John Muir

    Chuck
    2015 Reflection 303 RLS
    2005 Chevy Silverado 2500 HD Duramax
    Elk Grove, Ca


    http://i50.photobucket.com/albums/f3...psotab2qdx.jpg

  6. #16
    Seasoned Camper CManley's Avatar
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    Feb 2015
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    Update:

    The replacement roof membrane material was also defective out of the shipping tube. I am going on to week 4 in trying to get DICOR to ship a replacement, meanwhile my 303 sits in a bay at an RV dealer with no roof. I must say there have been a few things with Grand Designs 5th wheel that I am challenged with, the biggest issues have been grease on the brakes from the factory and the roof. I am always excited to pay $52k for the unnecessary aggregation and this case $2300 out of pocket for a manufactures defect.

    Brittney @ GDRV has reached out to good ole Don receiving the same response I have had multiple times, "I need to get with shipping, I will call you back with a tracking number".

    The value of a manufactures warranty is only as good as ones ability to utilize it with results.
    The mountains are calling and I must go" John Muir

    Chuck
    2015 Reflection 303 RLS
    2005 Chevy Silverado 2500 HD Duramax
    Elk Grove, Ca


    http://i50.photobucket.com/albums/f3...psotab2qdx.jpg

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