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  1. #1
    Fireside Member Bruce & Terry's Avatar
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    Hutch fachia door color

    About to take possession of our new Reflection 29RS and noticed there is a very obvious difference in the upper hutch center door colors. Is it better to contact Grand Design directly? I'm thinking it's a simple fix, either replace the door or get the right color stain. I would have taken pics today, but my phone was dead.

    We hope to take possession next weekend.
    2012 F250 Lariet Crewcab
    2015 Reflections 29RS

    Retired from towing: 2003 F250 7.3L Lariet Crew Cab
    Past RV's: 1990 HiLo Classic 27ft, 2009 Laredo 245RL

  2. #2
    Seasoned Camper Lingerlonger's Avatar
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    I doubt restaining will work.

    I would suggest talking to your dealer first. Maybe, just maybe, they will switch the doors with another on the lot.
    If they won't and you really don't like the color, list that on your PDI and have them work with GD to have them replaced.
    I think it is better to try to work thru your dealer before going directly to GDRV.

    On our 337RLS, one of the bedroom dresser drawers was a bit different shade. At first it concerned me. Later I decided it wasn't worth asking for a swap. (Of course, I got my lovely bride's approval to leave it as is.)

    K
    Ken & Wilma
    Central Maryland
    2014 Reflection 337RLS #439
    2011 F250 CC 4x4

  3. #3
    Manufacturer
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    Quote Originally Posted by Bruce & Terry View Post
    About to take possession of our new Reflection 29RS and noticed there is a very obvious difference in the upper hutch center door colors. Is it better to contact Grand Design directly? I'm thinking it's a simple fix, either replace the door or get the right color stain. I would have taken pics today, but my phone was dead.

    We hope to take possession next weekend.
    Hi @Bruce & Terry,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile. We will need that information to research your concern. Thanks in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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