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  1. #1

    Our Solitude's Maiden Voyage

    We took our new Solitude 369RL out on its maiden voyage this weekend. We went to Avalon Park in Milton FL. We highly recommend the park! Easy parking with some pull throughs. Some things with the RV went wrong. First, the basement got wet and found a leaking hot water valve behind the wall. Tightened it up fine. Second, the dish washer doesn't water. Apparently the Dealership never checked it before delivery to us. Third, just before we left for home the Norcold fridge gave us a L1 oP warning with a buzzer. Now we have to take it back again. We love the RV but are disappointed with the problems. It started right after we bought it from Dixie RV in Defuniak Springs FL (the people there are friendly). The battery got so hot it boiled over. We took it in and they replaced the battery; said it was bad. When I got it home I checked to make sure it wasn't getting hot. Both of the white wires were not connected to the battery. When I first bought it, one was connected to ground, the other to hot. Found out both are to be connected to ground. Someone there doesn't know what they are doing. Fixed that. We also were promised a backup camera system by one of the Grand Design owners if we purchased that day. Three weeks later no word of a camera. Everything seems to work so far...knocking on wood. Like I said we love it but are glad we didn't take it out on an extended trip. I'll keep you up-to-date with the saga!

  2. #2
    Site Sponsor Dave and Monica's Avatar
    Join Date
    Nov 2013
    Gore Bay, Ontario
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    Sorry to hear of your definitely sours your initial experience.

    Don't be afraid to contact GD Customer Service directly (574.825.9679) particularly if you're experiencing issues with your dealer...they can provide a lot of assistance from their end.

    Dave and Monica - Gore Bay, Ontario
    Vitus the Hungarian Vizsla
    2014 Reflection 337 RLS #129
    2008 F250 V10 CC Lariat RWD

  3. #3
    Big Traveler
    Join Date
    Apr 2014
    Ocala, FL
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    Hope you get your issues resolved soon. Don't let it bother you too much, once these are fixed and you have a couple trouble free trips under your belt, you won't even think about the issues you had. Get them fixed and get out there and make some good memories. Enjoy.
    Scott and Jan Platt Ocala, FL
    Cameron(Son) & Chica(chihuahua)
    2014 Reflection 337RLS
    2015 Chevrolet Silverado 3500HD 4X4, Crew Cab, Dually, Diesel

  4. #4
    Thanks, we called the service manager who was peeved at what happened. So we're taking it back Thursday.

  5. #5
    Update: We got everything resolved at Dixie RV in Defuniak Springs, FL. The service manager has been great to us! Even though they have a lot of work since camping season is upon us, they took our 369SK in on priority since it is new. We're still waiting for the promised backup camera system but Jerry at GD has assured us it's coming. No matter what brand you buy..crap happens but it's the kind of service you get that tells you how a company is. We love our GD and appreciate the service from Dixie RV and GD! If you're in the area, and are looking for a GD, look up Kevin! We are looking forward on taking a longer trip now!

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