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Thread: Roof Ladder Mfg

  1. #1
    Fireside Member
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    Roof Ladder Mfg

    Unfortunately, I got a bit close to the backside of my storage unit and bent the roof ladder. If I can't bend it back, where can I get a new one. I have a Solitude 369RL.

    Patrick Crotty

  2. #2
    Manufacturer
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    Quote Originally Posted by PatrickCrotty View Post
    Unfortunately, I got a bit close to the backside of my storage unit and bent the roof ladder. If I can't bend it back, where can I get a new one. I have a Solitude 369RL.

    Patrick Crotty
    Hi Patrick (@PatrickCrotty),

    We're sorry to hear that the roof ladder on your RV got damaged! We do not sell parts retail direct; however, you can purchase replacement parts at any Grand Design RV dealership. They will need your 17-digit RV VIN.

    Here is a link to our dealer locator (if needed): http://www.granddesignrv.com/service-centers.php.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    Site Sponsor
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    2 kinds of people , those that have ( last Saturday backed in too far into shop) and those that will, can you buy sections or do you have to by the whole thing, I messed up top two steps?
    Becky, BoBo and Mike
    2015 Solitude 369RL
    2020 GMC 2500 Duramax
    Anderson Ultimate 5th wheel hitch

  4. #4
    Commercial Member huntr70's Avatar
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    The risers are all one piece.

    Individual steps came be replaced.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

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