User Tag List

Results 1 to 2 of 2
  1. #1
    New Member
    Join Date
    Dec 2022
    Posts
    2
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Where can I get timely and quality service in FL

    We are new to full time RVing and bought Solitude 236-FLS from General RV in Ocala July 17th 2022. There were 3 things left that needed fixed. Stove was dented upon receipt, counter next to stove was chipped and the top of the wood TV cabinet was stained with a big red spot. Since that time, we’ve also had the issue with the Lippert awning pulling away. We have called and taken the unit into them multiple times, but we are still waiting for service almost 6 months later. I’ve written emails to ocala and to the manager asking for assistance. Nothing. Any suggestions?

  2. #2
    Site Team WhittleBurner's Avatar
    Join Date
    Nov 2013
    Location
    Sitting in the sun! FL for along while
    Posts
    8,061
    Blog Entries
    19
    Mentioned
    90 Post(s)
    Tagged
    0 Thread(s)
    Contact GD customer service (as early in the day as possible) and get approval for a mobile tech to perform warranty work.

    Welcome to the forum! And GD family!
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

DISCLAIMER:This website is not affiliated with or endorsed by Grand Design RV, LLC or any of its affiliates. This is an independent site.