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Thread: Awning warranty

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    Awning warranty

    I have a 2020 22MLE that was under warranty and had a few things gone over. The problem came when my dealer told me that they were told from GD that you have 10 days from purchase to submit warranty issues with the awning? I bought the trailer in Jan. in Colorado and had no idea for months this was an issue. Did I miss something or is is this odd? Thanks for any info.

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    Depends on what you are trying to claim.

    If it is a hardware problem, it may be covered. If you are saying that there is a hole in the fabric or something similar, then, yes, true story.

    No way to prove it came that way if you bought it months ago. Also, should have been caught at PDI/walk through.
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    Thanks for the reply not what I wanted to here but that's the it goes...

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    Quote Originally Posted by Roymit View Post
    Thanks for the reply not what I wanted to here but that's the it goes...
    What is even wrong with it?

    I don’t think you said


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    Boy that was really bright of me!! Sorry, it had some holes in the cover and when I extended it for the first time I noticed it.Didn't take it in right away because I thought I would be within the year warranty.

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    Quote Originally Posted by Roymit View Post
    Boy that was really bright of me!! Sorry, it had some holes in the cover and when I extended it for the first time I noticed it.Didn't take it in right away because I thought I would be within the year warranty.
    So you have never used it ever and it has holes in it?

    Have a picture?


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    Quote Originally Posted by Roymit View Post
    I have a 2020 22MLE that was under warranty and had a few things gone over. The problem came when my dealer told me that they were told from GD that you have 10 days from purchase to submit warranty issues with the awning? I bought the trailer in Jan. in Colorado and had no idea for months this was an issue. Did I miss something or is is this odd? Thanks for any info.
    Did you buy it THIS past January or last year?

    If it was this past January I would think the dealer would be responsible for it. Grand Design wouldn’t be of course since the unit must be many many months old if not a year old since it is a 2020

    Was it a demo? Or rental?


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    Nope never really needed to, pull it out for the first time and it had about dozen bb size? Trailer is up at the dealer right now so I don't have any pics.

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    I bought it Jan. 2020 new. I'm talking with GD now and asking questions so I might have some transgression. They got right back with me so I'm happy about that quick response!

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    Quote Originally Posted by Roymit View Post
    Nope never really needed to, pull it out for the first time and it had about dozen bb size? Trailer is up at the dealer right now so I don't have any pics.
    From that description it sounds like sparks from a fire or firework debris

    You have never used the awning in a year even once before?


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