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  1. #1
    Setting Up Camp jleger's Avatar
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    2019 2500RL Bump out noise

    When we put the the slide out or bring it in, there is a noise which sounds like the gear isn't quite meshing in the track - if that makes sense. I'll try to get a recording of it to post the sound, but the trailer is currently in storage. Any tips on how to re-align or otherwise resolve this? The GD dealers here in Denver are booked out through late March right now for service appointments.
    Last edited by jleger; 01-25-2021 at 12:33 PM.
    2019 Grand Design Imagine 2500RL
    2019 F-350 SRW
    Grand Design Solitude 390RK-R on order!!

  2. #2
    Setting Up Camp
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    What type of slide system you have. Is their gear rails mounted on the side walls of the exterior of the slide? Is the system driven by a ram system under the slide?

    Sent from my Moto G (5) Plus using Tapatalk

  3. #3
    Setting Up Camp jleger's Avatar
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    Its a Schwintek, the one with the continuous "S" shaped rails on the side.
    2019 Grand Design Imagine 2500RL
    2019 F-350 SRW
    Grand Design Solitude 390RK-R on order!!

  4. #4
    Commercial Member huntr70's Avatar
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    Have you done the routine lubrication to it?

    https://www.youtube.com/watch?v=gXw9I_DoAvI
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  5. #5
    Setting Up Camp jleger's Avatar
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    I have not!! But I will see if I can get out to the storage unit and give that a try. How often is that recommended?
    2019 Grand Design Imagine 2500RL
    2019 F-350 SRW
    Grand Design Solitude 390RK-R on order!!

  6. #6
    Setting Up Camp jleger's Avatar
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    So I went out to the trailer today and looked at doing the lubrication. What I found isn't what I saw in the video, so I didn't do anything other than run it out and in a couple times. Here is a video of the noise. You can hear it goes out just fine, its only when it starts to come back in do you get the noise and the whole trailer vibrates a little. https://youtu.be/9kmCKBPT_Ks

    Here is a closeup of the top track on the inside and rear side (where the noise is coming from)Click image for larger version. 

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    Let me know your thoughts please!?!?
    2019 Grand Design Imagine 2500RL
    2019 F-350 SRW
    Grand Design Solitude 390RK-R on order!!

  7. #7
    Setting Up Camp
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    Your system may just need to be realigned or the motor on that side needs to be replaced. Watch videos online for realignment process-change motor process. Good luck.

    Sent from my Moto G (5) Plus using Tapatalk

  8. #8
    Seasoned Camper
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    did you ever figure out the issue? From the video and the pictures, it leads me to believe the drive gear on the motor is not meshed tight enough on the track and is skipping when you try to run it back in.
    Jeff and Debbie
    2021 Imagine 2250RK
    2015 Ram2500 Laramie CC 6.7 Cummins Diesel w/air-ride auto leveling
    USMC Veteran

  9. #9
    Setting Up Camp jleger's Avatar
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    We took it to Camping World, because they could get it in before June. Sounds like it was somehow mis-aligned and the gears on the top in the rear were not meshing with the track correctly. So they are replacing the rails on the back side and will re-align it properly. No idea how it happened.
    Last edited by jleger; 02-26-2021 at 08:57 PM. Reason: Typo

  10. #10
    Seasoned Camper
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    Quote Originally Posted by jleger View Post
    We took it to Camping World, because they could get it in before June. Sounds like it was somehow mis-aligned and the gears on the top in the rear were not meshing with the track correctly. So they are replacing the rails on the back side and will re-align it properly. No idea how it happened.
    Glad to hear they diagnosed the issue and are getting you all fixed up hopefully under warranty.
    Jeff and Debbie
    2021 Imagine 2250RK
    2015 Ram2500 Laramie CC 6.7 Cummins Diesel w/air-ride auto leveling
    USMC Veteran

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