I called Lippert Tech support today and I was impressed with their assistance with troubleshooting an issue

When I went to raise the RV front (drop front jacks) the Front button was non-responsive. The only way I was able to raise the front of the RV to get it off my Andersen hitch was to alternately drop left and right jacks independently.

Lippert had me try the FRONT button in manual mode in both drop and retract mode. And then verify REAR button was acting normally in both drop and retract mode. REAR button worked properly but FRONT button didn’t do anything. They said dead FRONT button contact. They recommended Amazon or EBay to source a replacement keypad.

I have one coming from an eBay seller for $200 with 100% positive feedback selling RV components. It should be here next Tuesday.

I also ordered the wireless remote option from Amazon. It is supposed to work even with a failed hard wired panel. We will see on Saturday when it arrives. I’ll report back after devices arrive.