So we just picked up a new Transcend 261BH yesterday, and promptly took it for a quick overnight at an RV park on the way home. My wife inadvertently turned on the water heater while it was still dry (fully bypassed by the winterize valves). I smelled something and asked her if she had done anything ;-). Ah well.

Anyway, of course now that we're home and I've dewinterized the rig and filled the heater, it indeed does not work. Turning on electric, nothing happens. Switch lights up, never gets warm. No surprise. Turn on gas, and the DSI fault light glows, heater doesn't even try to turn on the gas valve.

So I've done some research, but still coming up blank. I don't see any kind of thermal fuse, the wires just go to the various connectors with nothing inline. There's a box that says 'push to reset' and seems to have two buttons to push, so I tried, nothing.

What do you suggest? I assume I should order a new heating element and the tool to unscrew it. But what about the fuse? Where would I find it? The smell we got inside the trailer was like hot vinyl, which does seem like what a burnt thermal fuse would smell like, but where is it? On the back of the heater maybe instead of the outside?