Unfortunately we bought our rig when everything was shut down because of Covid. The dealer could sell RV's but interaction between us and staff was very limited so my PDI/Walk around didn't happen. We did most everything online and on the phone during the sale process and even the pre-purchase walk through was done by ourselves. They just opened the rig up and put our name on it so we knew we were in the right rig. When we actually signed the papers, we sat at one table while the business manager sat at another table. It was a good thing this purchase wasn't our first rodeo.