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06-09-2021, 01:59 PM #11
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Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
[email protected]
2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
2021 Reflection 310RLS
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06-13-2021, 08:39 AM #12
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- Aug 2020
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- Hickson, ON Canada
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One thing I noticed is you said the nights were very cold. The Furrion fridge will shut itself off if the temp is below 50 degrees. You may need to shut the fridge off at the switch and let it reset. then turn it on again. I have installed a furrion 12 volt in my 27RL and found this out the hard way. Also these fridges have a small 15 amp glass fuse in the back panel that has been known to blow. They are a pain to get to since you have to remove the fridge to get to it.
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08-28-2021, 07:31 PM #13
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My Transcend Furrion refrigerator stopped working and I can't get Grand Design to honor their warranty! They won't answer my emails and no one answers phone. My unit is only 8 months old. Is anyone having the same problem?? I was told by dealer that GD would warranty everything for first year. So disappointed in G Design!!
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08-28-2021, 07:46 PM #14
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- Sep 2018
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- Woodstock
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Well first off
Welcome to the forum. To bad it has to be a negative one
You should start your own post detailing the issues and maybe others that have gone through it can help
But the entire trailer is under warranty for 1 year and many things have longer supplier warranties
If it isn’t working GD will fix it
2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew2021 Imagine 2400 BH
2018 GMC Sierra 4x4 Crew 1840lb payload
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08-28-2021, 07:52 PM #15
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I wish I had your confidence in GD but when they won't even answer 4 emails in the last ten days I don't think they have any intention to fix the Furrion refrigerator and from information I obtained online the refrigerator is no good.
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08-28-2021, 07:58 PM #16
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08-28-2021, 08:08 PM #17
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I am emailing the GD web site that GD told me to email in the one response I got from them over 2 weeks ago. I talked to my dealer 5 times and their first appointment is October. The dealer said GD should help me. HA good luck. Glad you has service from GD. I didn't. Worst customer service I have ever had. Sad.
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08-28-2021, 08:09 PM #18
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08-29-2021, 01:59 AM #19
Pick up the phone…call them. They always answer.
The Refrigerator maybe warranted through Dometic. Grand Design doesn’t make refrigerators.Donna and Dave
Annapolis, Maryland
2021 Grand Design Imagine 2500RL / Dodge Ram Longhorn 2500 6.4 Hemi
350 W Newapower Solar: 3000 Victron Inverter/ Charger: Firefly Oasis carbon foam AGM
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08-30-2021, 12:17 AM #20
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Did Grand Design ever replace your Furrion Refrig? Can you tell me how long it took them to pay you for repairs or replace refrig.?
Thank you
Rocky22
Broken leafspring. Another….
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