I have a new 2021 320MKS with the Furrion Gas 3 burner Cooktop. The two smaller burners on the outside work as advertised, the big oval one in the middle is the problem child...

So, I understand how to work/use the cooktop, that's not the problem. Here is the problem with the large, middle, oval burner:
What should happen:
1. Turn knob to the flame icon and push the knob in.
2. Hit the ignitor.
3. Observe flame around the entire burner.
4. Hold for "a few seconds".
5. Release the knob and turn to desired flame height.

What actually happens:
4. Hold for up to 60 seconds.
5. Release the knob and observe the flame extinguish.

What I THINK is happening it the thermistor the holds open the gas for the burner is either not working, not placed correctly, or non-existent/missing.

Anyone else run into this. I emailed Furrion and haven't heard back from them.

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