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  1. #1
    Fireside Member Dave & Darlene's Avatar
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    Norcold 18cf double fridge

    Just returned from our second weekend trip to our property and our new Solitude. Having problems with the Norcold 18 cf fridge. when we turn it on it works fine, gets good and cold. after it reaches temp. the burner stops. when it tries to relight we can here the igniter clicking and a whooshing sound, it will do this several times and then show NO FL code. the whooshing sound seems like it lights but blows itself out. sometimes we can turn it off and back on a few times and it will light, but a while later it wont relight again. We need this to work on Propane as we have no power at our property. We have a large Propane tank that we are hooked up to and our furnace, fireplace, water heater and stove all work well so I don't think Its a propane issue. Just wondering if any one else has had this problem.
    Dave and Darlene
    West Jordan Utah
    2015 Solitude 379 FL
    #3805

  2. #2
    Commercial Member huntr70's Avatar
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    Is your large LP tank regulated to the same pressure that the small tanks would be?

    May also be spider webs or insects in the burner tube.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  3. #3
    Fireside Member Dave & Darlene's Avatar
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    i installed an Onan 5500 LP generator in our Solitude. The shop I purchased it from said it is a high pressure gen. and that I needed to attach the copper line before the regulator. our propane company installed a manifold on our tank to hook up our trailer. I teed that line to run one to the generator and one to the regulator on the trailer, the propane company said the reg. on the trailer would work fine for this setup since the pressures from a large tank or a small tank are basically the same. we also blew out the burner in case there was some debris inside.
    Dave and Darlene
    West Jordan Utah
    2015 Solitude 379 FL
    #3805

  4. #4
    Manufacturer
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    Quote Originally Posted by Dave & Darlene View Post
    Just returned from our second weekend trip to our property and our new Solitude. Having problems with the Norcold 18 cf fridge. when we turn it on it works fine, gets good and cold. after it reaches temp. the burner stops. when it tries to relight we can here the igniter clicking and a whooshing sound, it will do this several times and then show NO FL code. the whooshing sound seems like it lights but blows itself out. sometimes we can turn it off and back on a few times and it will light, but a while later it wont relight again. We need this to work on Propane as we have no power at our property. We have a large Propane tank that we are hooked up to and our furnace, fireplace, water heater and stove all work well so I don't think Its a propane issue. Just wondering if any one else has had this problem.
    Hi @Dave & Darlene,

    My understanding is that JD from our Customer Support has contacted you, so unless I hear differently from you I'll consider this handled/closed.

    Best regards,
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    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  5. #5
    Fireside Member Dave & Darlene's Avatar
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    Thanks Janice, JD suggested that I call and talk to Norcold directly about our fridge problem. I will do that and hope for a resolution.
    Dave and Darlene
    West Jordan Utah
    2015 Solitude 379 FL
    #3805

  6. #6
    Site Sponsor JCR GD's Avatar
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    Quote Originally Posted by Dave & Darlene View Post
    Just returned from our second weekend trip to our property and our new Solitude. Having problems with the Norcold 18 cf fridge. when we turn it on it works fine, gets good and cold. after it reaches temp. the burner stops. when it tries to relight we can here the igniter clicking and a whooshing sound, it will do this several times and then show NO FL code. the whooshing sound seems like it lights but blows itself out. sometimes we can turn it off and back on a few times and it will light, but a while later it wont relight again. We need this to work on Propane as we have no power at our property. We have a large Propane tank that we are hooked up to and our furnace, fireplace, water heater and stove all work well so I don't think Its a propane issue. Just wondering if any one else has had this problem.
    Did this get resolved and what was the cause? Mine is now doing the exact same thing you describe. Thanks ( I will contact Norcold but would like to hear what happened with yours)
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
    The toy:
    2017 RZR XP 1000 EPS SE

  7. #7
    Fireside Member Dave & Darlene's Avatar
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    JCR Gd, the first thing i did was blow out the burner tube, even though its a new trailer they can still get spider webs and such inside. but the thing that seemed to fix it was I bent the little igniter arm a little further away from the burner tube. this made for a bigger and hotter spark and the fridge has worked great ever since. hope this helps.
    Dave and Darlene
    West Jordan Utah
    2015 Solitude 379 FL
    #3805

  8. #8
    Site Sponsor JCR GD's Avatar
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    Great, thanks... I did clean it all out but didn't help. I will try the igniter adjustment, makes sense. Thanks again!
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
    The toy:
    2017 RZR XP 1000 EPS SE

  9. #9
    Site Sponsor JCR GD's Avatar
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    I think that was it! Working great now... no poof poof at all, just lights. Thanks D&D.... the forum comes through again.

    Just FYI for future readers. My igniter was about 1/8" from gas tube. Moved it to about 1/4" from gas tube.
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
    The toy:
    2017 RZR XP 1000 EPS SE

  10. #10
    Fireside Member partsguy009's Avatar
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    Curious if your unit is a Norcold 2118? I have a brand new 375RE and durning our walk through the fridge worked fine but now it won't work on either gas or shore power. I continue to get a L1-oP code and Norcold blew me off today telling me they could not give me any tech support it has to be handled by the service center. This is a brand new unit that has never been used, a little fustrated with Norcolds customer service.

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