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  1. #1
    Seasoned Camper DECelt's Avatar
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    MORryde Reel easy wasn't....

    Hi....so maybe this was the one in million, but we picked up our new Solitude at the dealer, and brought it back to the storage lot. Left the fridge running on battery/gas overnight to head out in the am.

    Apparently, the new battery wasn't charged and my cord was all wound up on the new reel. You guessed it. Dead battery and no way to get my power cord out.

    Hooked up to truck, but nothing.

    Morryde documents say nothing about an override and Morryde put me through to voicemail. I couldn't find an override anywhere. We'll...it's a real pain to unroll that cord fighting the gears every step of the way.

    I have an email in to them, but if there is no manual override...it's going in the trash. Does anyone know the answer?

    The more technical it gets, the more frustrating when it doesn't work.
    Last edited by DECelt; 04-10-2021 at 06:43 AM.
    DECelt
    2021 Solitude 310-GK
    2017 Ford F-350 SRW diesel

  2. #2
    Fireside Member
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    Quote Originally Posted by DECelt View Post
    Hi....so maybe this was the one in million, but we picked up our new Solitude at the dealer, and brought it back to the storage lot. Left the fridge running on battery/gas overnight to head out in the am.

    Apparently, the new battery wasn't charged and my cord was all wound up on the new reel. You guessed it. Dead battery and no way to get my power cord out.

    Hooked up to truck, but nothing.

    Morryde documents say nothing about an override and Morryde put me through to voicemail. I couldn't find an override anywhere. We'll...it's a real pain to unroll that cord fighting the gears every step of the way.

    I have an email in to them, but if there is no manual override...it's going in the trash. Does anyone know the answer?

    The more technical it gets, the more frustrating when it doesn't work.
    That's why my reel has my spare water hose on it.
    2021 GD Solitude 390rk
    2021 Ford F350 Lariat Superduty DRW
    2015 Wildcat max 310rl
    2005 Newmar Dutch Star 39ft

  3. #3
    Seasoned Camper DECelt's Avatar
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    Update...Morryde advised me that at some point in their manufacturing process (old v new???) they added a cam to address this issue.

    At present, they can not advise on how to perform this procedure. Not a particularly well-thought-out product. They are supposed to get back to me again Monday. Good thing I'm not still waiting.
    DECelt
    2021 Solitude 310-GK
    2017 Ford F-350 SRW diesel

  4. #4
    Big Traveler geotex1's Avatar
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    Your friend in these cases is quality jumper cables. Something every vehicle should have IMO. Set long enough to parallel a TV battery with the house battery and you're in business. No having an override is a miss IMO as well.
    Rob & Nikki + Cloverfield
    2020 Grand Design Solitude S-Class 3350RL
    2015 RAM 3500 Longhorn Laramie Crew Cab, Long Bed, 4x4 Dually Cummins/AISIN

    Mountains of Pennsylvania

  5. #5
    Site Team traveldawg's Avatar
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    On my Shoreline reel after I wind the cord all the way I press the reverse for just a second and then I can pull the cord out manually; no need for power. Maybe MorRyde operates the same??? Someone should try that.
    Last edited by traveldawg; 04-10-2021 at 08:24 PM.
    Larry
    2018 F350 SRW SB - AirLift 5000 w/Wireless One; ForScan; 37gal RDS Fuel Tank; Demco Hikacker
    2019 310GK-R - Sailuns; MorRyde SRE4000; Disc Brakes (StopYourTrailer.com); Electric Cord Reel


  6. #6
    Site Sponsor Sportsdad60's Avatar
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    My reverse mode doesnt work. Another warranty work item.
    2021 310GK-R - MorRyde suspension and pin box. Sumo Springs. Solar, 7k axles.
    2019 Lance 1062 Truck Camper, 2 slides.
    2021 F350 Lariat DRW 4x4 6.7 diesel, 10 speed auto, 3.55 diff-48 gallon fuel capacity
    2000 F350 XLT HD SRW 2WD 7.3L diesel, 6-speed manual trans, 3.73 diff - Firestone Airbags-Bilstein Shocks. 82 gallon fuel capacity

  7. #7
    Site Team traveldawg's Avatar
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    Quote Originally Posted by Sportsdad60 View Post
    My reverse mode doesnt work. Another warranty work item.
    lol..... just when I thought I might be onto something....
    Larry
    2018 F350 SRW SB - AirLift 5000 w/Wireless One; ForScan; 37gal RDS Fuel Tank; Demco Hikacker
    2019 310GK-R - Sailuns; MorRyde SRE4000; Disc Brakes (StopYourTrailer.com); Electric Cord Reel


  8. #8
    Seasoned Camper DECelt's Avatar
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    Quote Originally Posted by geotex1 View Post
    Your friend in these cases is quality jumper cables. Something every vehicle should have IMO. Set long enough to parallel a TV battery with the house battery and you're in business. No having an override is a miss IMO as well.
    Yes, it sure is!
    DECelt
    2021 Solitude 310-GK
    2017 Ford F-350 SRW diesel

  9. #9
    Seasoned Camper DECelt's Avatar
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    Quote Originally Posted by traveldawg View Post
    On my Shoreline reel after I wind the cord all the way I press the reverse for just a second and then I can pull the cord out manually; no need for power. Maybe MorRyde operates the same??? Someone should try that.
    I had a shoreline reel on my Heartland. I'm going to miss that. I forgot how heavy these 50 amp power cables are. Unfortunately, MorRyde does not work the same way.
    DECelt
    2021 Solitude 310-GK
    2017 Ford F-350 SRW diesel

  10. #10
    Site Sponsor
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    My Morryde manual cord reel has not let me down.
    2010 Jayco 26(SOLD)
    2011 Keystone Outback 277RL(SOLD)
    2021 Grand Design 268BH
    2013 Ford F250 XLT, 6.2L Gas

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