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  1. #1
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    Pull Down Blackout Shade Issue

    Does anyone know how to adjust the pull down black out shades GD puts in their RV's? They go up very slowly and then stop about 2/3 of the way up and I have to hold the bottom of the shade up so there is no weight at all on the shade. They then will continue the rest of the way up but it's very frustrating, that I have to work at it to get them up every time. I've tried turning the adjustment wheel both directions and nothing helps. I've done this to every one of my shades and I get the same result. Thanks in advance for any advice I get.
    2021 Reflection 311BHS
    2020 Silverado 2500HD Duramax
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  2. #2
    Paid my dues 😁 FT4NOW's Avatar
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    There should be a roller wheel on each side of the shade. One is for speed, one is for how far it retracts. Its trial and error for figuring out the right settings.

    That's how my 399 shades were anyway, I havent really checked out my 311 shades.

    Sent from my SM-G950U using Tapatalk
    2021 Reflection 311BHS
    2018 F350 CC/LB/Firestone bags/Reese Goose Box

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  3. #3
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    Quote Originally Posted by FT4NOW View Post
    There should be a roller wheel on each side of the shade. One is for speed, one is for how far it retracts. Its trial and error for figuring out the right settings.

    That's how my 399 shades were anyway, I havent really checked out my 311 shades.

    Sent from my SM-G950U using Tapatalk
    I've tried the wheel. There's no change. Not in how far it retracts or the speed. I'm stumped.
    2021 Reflection 311BHS
    2020 Silverado 2500HD Duramax
    B&W Patriot 16K Hitch
    Reese Elite Airborne/Sidewinder 16K

  4. #4
    Site Team WhittleBurner's Avatar
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    Contact GD customer service, there may be something you haven't tried that can help. Not likely a defect if it is alll the shades.
    Did they come with any documentation ? maybe there is a trouble shooting area in there than can help.
    Marcy & Gary
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  5. #5
    Site Team Ynot4me2's Avatar
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    2 of ours gave me a hard time at first but I managed to get them right. It was a little PITA though.
    Steph & Lise
    2019 F150 Lariat 2.7 EB
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  6. #6
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    Roll the bottom of the shade over the top.
    Location - Wherever the road takes us...Full-timers
    2015 Momentum 380
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  7. #7
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    Quote Originally Posted by WhittleBurner View Post
    Contact GD customer service, there may be something you haven't tried that can help. Not likely a defect if it is alll the shades.
    Did they come with any documentation ? maybe there is a trouble shooting area in there than can help.
    Unfortunately they didn't come with any documentation. I don't even know for sure what brand they are. Just that they are darkening shades and brown in color.
    2021 Reflection 311BHS
    2020 Silverado 2500HD Duramax
    B&W Patriot 16K Hitch
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  8. #8
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    Quote Originally Posted by el Rojo View Post
    Roll the bottom of the shade over the top.
    I don't know what you mean. Are you saying to do that just to get them up or will that fix the issue?
    2021 Reflection 311BHS
    2020 Silverado 2500HD Duramax
    B&W Patriot 16K Hitch
    Reese Elite Airborne/Sidewinder 16K

  9. #9
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    Quote Originally Posted by RobWNY View Post
    I don't know what you mean. Are you saying to do that just to get them up or will that fix the issue?
    To try to shorten the blind so they will roll up faster/harder.
    Location - Wherever the road takes us...Full-timers
    2015 Momentum 380
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  10. #10
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    Quote Originally Posted by el Rojo View Post
    To try to shorten the blind so they will roll up faster/harder.
    Ok. I understand now. Thanks
    2021 Reflection 311BHS
    2020 Silverado 2500HD Duramax
    B&W Patriot 16K Hitch
    Reese Elite Airborne/Sidewinder 16K

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