Who's to Blame?

[Ralindon]

I took delivery of an Imagine 2600RB on Wednesday, May 5th. We took it camping for Mother's Day weekend. As I was breaking down to leave Sunday, I had some difficulty getting the cap off the drain pipe to empty the black and gray tanks. When I did get it off, sewage immediately started flowing out. It's obvious that the dealer didn't close the valves before they sent me on my way and that's not something I would have even thought to check myself while at the dealer's lot. Although the cap was still difficult to get off a day later, I wonder if pressure from all the effluent made it that much more difficult to open Sunday.

So my question is, is closing those valves something the dealer should ALWAYS do or is this on me? (And let me tell you, it WAS on me!)

[NB Canada]

Ummmm. The position of the valves will always be your responsibility
So you are to blame


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

[NB Canada]

You may want to rinse your black tank out well

It likely is a mess since your valve was open. Big no no there


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

[OurNewEra]

I took delivery of an Imagine 2600RB on Wednesday, May 5th. We took it camping for Mother's Day weekend. As I was breaking down to leave Sunday, I had some difficulty getting the cap off the drain pipe to empty the black and gray tanks. When I did get it off, sewage immediately started flowing out. It's obvious that the dealer didn't close the valves before they sent me on my way and that's not something I would have even thought to check myself while at the dealer's lot. Although the cap was still difficult to get off a day later, I wonder if pressure from all the effluent made it that much more difficult to open Sunday.

So my question is, is closing those valves something the dealer should ALWAYS do or is this on me? (And let me tell you, it WAS on me!)

Your responsibility. Never, never, never assume somebody did something for you on your rig. A captain is responsible for every aspect of his ship, or trailer in this case. Just as you never, never, never let anyone you are not familiar with direct you in backing up.

I know it doesn't help you now, but for others, our dealer has a delivery lot with water and electric. We spend the night in our new rig in the delivery lot. Then on the way out we made our first dump at their dump station. Probably the best thing any new RV owner could and should do. If your dealer allows for an overnight delivery you should do it.

[Ralindon]

Tough crowd. I appreciate the feedback but don’t like being lectured.

[FjClay]

Could you not see that the dump handle/handles were in the open position?

[xrated]

Checklists of things to do before hooking up, while setting up, and before departure can save a lot of "oopsies" for the future. Don't ask me how I know this.

[NB Canada]

Tough crowd. I appreciate the feedback but don’t like being lectured.

Don’t see a lecture


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

[GeoffnCheri]

Tough crowd. I appreciate the feedback but don’t like being lectured.

You will not always receive affirmation here. You will usually receive solid problem solving information to increase your knowledge and solve a problem.

Chalk that open tank valve to a learning curve and your education and move on. The learning curve can be steep in some instances but we have all been where you are. Enjoy the journey. RV the movie regards

https://www.youtube.com/watch?v=-C0bpTLEmZw

[livinthelife]

I took delivery of an Imagine 2600RB on Wednesday, May 5th. We took it camping for Mother's Day weekend. As I was breaking down to leave Sunday, I had some difficulty getting the cap off the drain pipe to empty the black and gray tanks. When I did get it off, sewage immediately started flowing out. It's obvious that the dealer didn't close the valves before they sent me on my way and that's not something I would have even thought to check myself while at the dealer's lot. Although the cap was still difficult to get off a day later, I wonder if pressure from all the effluent made it that much more difficult to open Sunday.

So my question is, is closing those valves something the dealer should ALWAYS do or is this on me? (And let me tell you, it WAS on me!)

My husband fastened a strip of aluminum to the face of the cap to act as a handle for taking the cap on and off. It helps a lot, he says.