Problem with my entrance steps

**jdux999** · 05-14-2021, 06:35 AM

Hello All. We've had our 260rd for a few weeks and have no problem raising and lowering our entrance steps until last weekend. When I raised the steps I heard a " click" that I hadn't heard before and now the steps are locked in the raised position. Any thoughts on what happened? Thanks in advance for the help.

**JustUs&doggo** · 05-14-2021, 06:42 AM

Could it be a rock or something jammed in the hinge?

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**jdux999** · 05-14-2021, 06:44 AM

Thanks JustUs. I can't see anything that's blocking the steps but it could be something that I can't see.

**JustUs&doggo** · 05-14-2021, 06:53 AM

Only thing i could figure is youve bound up one of the hinge pins and it is catching. May be able to push up and to the side as well to free it.

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**jdux999** · 05-14-2021, 06:57 AM

Thanks. I'll try it today.

**powerscol** · 05-14-2021, 08:47 AM

Originally Posted by jdux999

Hello All. We've had our 260rd for a few weeks and have no problem raising and lowering our entrance steps until last weekend. When I raised the steps I heard a " click" that I hadn't heard before and now the steps are locked in the raised position. Any thoughts on what happened? Thanks in advance for the help.

Give Lippert customer service a call. I have heard good things about their help. https://support.lci1.com/contact

**jdux999** · 05-14-2021, 01:06 PM

Hello All. I found the problem. One of the clevis pins came loose from the bottom step support. I couldn't see that until I laid under the steps. Thanks again.

**JustUs&doggo** · 05-15-2021, 05:31 AM

Originally Posted by jdux999

Hello All. I found the problem. One of the clevis pins came loose from the bottom step support. I couldn't see that until I laid under the steps. Thanks again.

Glad you got it!

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