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  1. #1
    Setting Up Camp malbert721's Avatar
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    No QR code for Compass Connect

    I've been all over our 2021 295RL looking for the QR code (not behind the door of the control panel or anywhere else) so I can connect with the Compass App. I removed the touch panel in the passthrough but did not see anything there either. I called Lippert today and they were not able to help without the QR code or a password (SSD?). They recommended that I contact Grand Design to see where they may have put the board with the SSD. My assumption was that I could give Lippert the S/N and the could help but no luck. I went through all of the paperwork to make sure it wasn't stuck somewhere. Any thoughts on where to find it?
    Mike
    2021 Reflection 295RL
    2021 Ford F-250 7.3L 4.30 rear
    B&W Companion hitch

  2. #2
    Paid my dues 😁 FT4NOW's Avatar
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    Sometimes the sticker can be in a weird spot. If you've looked on all the interior walls of cabinets and doors, try looking on the top of cabinets (not too familiar with your floor plan, just taking a guess). On my Reflection, the qr code is fairly small and located directly below the switch panel. On my Momentum, they didnt use qr codes then, but the sticker was on the back wall of a cabinet in the hutch.

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    2021 Reflection 311BHS
    2018 F350 CC/LB/Firestone bags/Reese Goose Box

    SOLD - 2017 Momentum 399TH
    SOLD - 2016 F350 CC/LB/DRW/Curt Q24/Air Lift Load Lifter 5000

  3. #3
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    Quote Originally Posted by malbert721 View Post
    I've been all over our 2021 295RL looking for the QR code (not behind the door of the control panel or anywhere else) so I can connect with the Compass App. I removed the touch panel in the passthrough but did not see anything there either. I called Lippert today and they were not able to help without the QR code or a password (SSD?). They recommended that I contact Grand Design to see where they may have put the board with the SSD. My assumption was that I could give Lippert the S/N and the could help but no luck. I went through all of the paperwork to make sure it wasn't stuck somewhere. Any thoughts on where to find it?
    Should also be on the router as well. Did you locate the router itself?

    Newly full timing in our 2021 Momentum 395MS-R with our tow pig being a 2021 F-450 KR

  4. #4
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    Quote Originally Posted by A.Texas.Yankee View Post
    Should also be on the router as well. Did you locate the router itself?

    Newly full timing in our 2021 Momentum 395MS-R with our tow pig being a 2021 F-450 KR
    If they've got a Reflection, it probably doesn't have a router. Our 2021 320MKS didn't have one, and connects to the Compass Connect via Bluetooth.

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    Mark & Mary. Currently hailing from New Mexico. Hopefully full timing in late 2022.
    Current camper: Purchased a 2021 DG Reflection 320MKS!
    Current Rig: 2019 Ford F350 SD Crew Cab, w/8' box, Lariat, SRW, 6.7l Diesel

  5. #5
    Setting Up Camp malbert721's Avatar
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    No router, trying to connect via Bluetooth. The phone finds it but I need the password to connect. I will call GD this week and hopefully they can help.
    Mike
    2021 Reflection 295RL
    2021 Ford F-250 7.3L 4.30 rear
    B&W Companion hitch

  6. #6
    Paid my dues 😁 FT4NOW's Avatar
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    I found a picture of a 295RL for sale that shows the main switch panel, you can see a white rectangle sticker under it, that's the qr code. Do you not have a sticker in that spot? It's in the same area on my 311. Click image for larger version. 

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    Sent from my SM-G950U using Tapatalk
    2021 Reflection 311BHS
    2018 F350 CC/LB/Firestone bags/Reese Goose Box

    SOLD - 2017 Momentum 399TH
    SOLD - 2016 F350 CC/LB/DRW/Curt Q24/Air Lift Load Lifter 5000

  7. #7
    Setting Up Camp malbert721's Avatar
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    Thanks but unfortunately not. I've literally checked all drawers, inside/the backside of doors, in the pass through area and flipped through all provided paperwork.
    Mike
    2021 Reflection 295RL
    2021 Ford F-250 7.3L 4.30 rear
    B&W Companion hitch

  8. #8
    Site Team Redapple63's Avatar
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    No QR code for Compass Connect

    Quote Originally Posted by malbert721 View Post
    No router, trying to connect via Bluetooth. The phone finds it but I need the password to connect. I will call GD this week and hopefully they can help.
    Call GD and ask them where it is. Have you rig Ser no handy.


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    Last edited by Redapple63; 05-16-2021 at 02:18 PM.
    2019 GMC 3500 SRW Sierra Denali Duramax
    2020 Reflection 315RLTS

  9. #9
    Setting Up Camp malbert721's Avatar
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    Success - Got a hold of GD today and they said that the QR code was in the pass through are behind a false wall. Found the utility board once I removed the board on the left side of the street side pass through. For 295RL owners, it was behind the wall where the 120 volt outlet is located.
    Attached Thumbnails Attached Thumbnails Utility Board.png   Utility Board.jpg  
    Mike
    2021 Reflection 295RL
    2021 Ford F-250 7.3L 4.30 rear
    B&W Companion hitch

  10. #10
    Site Team Redapple63's Avatar
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    Glad you got it worked out


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    2019 GMC 3500 SRW Sierra Denali Duramax
    2020 Reflection 315RLTS

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