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Thread: Need to replace ladder
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04-15-2015, 09:56 AM #1
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Need to replace ladder
Bent the ladder on my 2015 Reflection 323BHS pretty good when I was backing my trailer into my driveway. Caught the basketball goal. Does not appear to have done any damage to the trailer itself (including the roof mount points) but the ladder and the attaching stanchions are bent and need to be replaced. Can I order a new one directly from Grand Design? The mount points on the roof are covered in sealer to prevent leaks...any tips for re-sealing this once I remove the old ladder and install a new one?
2015 Reflection 323BHS
2014 F250 Lariat Crew Cab 4x4
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04-15-2015, 01:37 PM #2
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Hi @Phydeauxman,
Sorry to hear of the damage to your RV ladder! We do not sell parts retail direct - here's a link to a thread asking a similar question regarding ladder replacement that may be of interest to you: http://www.mygrandrv.com/for...=retail+direct.
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
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- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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04-22-2015, 05:55 AM #3
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Appreciate the reply Janice. I called my dealer...Beckley's...and they called you guys on Monday. They left a message with someone at GD (according to them) and have not received a call back. My camper is without a ladder on the back right now and I would really like to get a replacement.
Thanks2015 Reflection 323BHS
2014 F250 Lariat Crew Cab 4x4
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04-27-2015, 02:12 PM #4
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Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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07-07-2020, 10:18 AM #5
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