Plastic Toilet?

[jdpainter]

Hi All!

We took delivery of our 2910BH two weeks ago. So far, so good (mostly).

We ordered in February and I swear I remember the toilet being porcelain in both examples of the 2910BH we toured. I checked several review videos on youtube and they all do the "tap test" on the toilet and it's porcelain. The first time I sat on the thing I realized it was plastic due to the irritating creaking sound it makes. I understand there are some toilet models which contain both plastic and porcelain but ours is entirely plastic. One of the decision-making criteria we used in making a purchase is I didn't want a plastic toilet.

I have to admit I feel like we got bait-and-switched.

So what is your advise before we reach out to the dealer and/or Grand Design? Anyone else suddenly find plastic toilets in their new Imagines?

Thanks in advance.