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06-09-2021, 08:26 PM #1
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New Electric Fireplace Not Staying On
I am very new to this site and I haven’t figured out how to post a question to this site
We just purchased a 2019 Reflection 337RLS and our fireplace I believe is not working. If we turn it on it only stays on for a very few minutes. The manual for the fireplace is completely useless. I have tried everything. Could anyone help me with this issue? Ty so much in advance
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03-21-2022, 06:44 AM #2
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- Feb 2022
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It sounds like the fireplace may be overheating which is triggering it to shut off, or a pet or person is walking by close enough to the proximity sensors that it will shut off due to "safety" concerns.
I own a dog that has walked by and caused it to shut off. If I remember correctly it flashes "H" on the little screen. I checked the user manual and while I can't be sure that's what caused it, it seems likely.
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03-21-2022, 07:05 AM #3
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This could be as simple as the setting on the fireplace. You may have inadvertently set the fireplace on a timer mode or possibly on a temperature controlled mode. It is more than likely a timer mode. I would click through the settings and see if you can get to a simple on/off setting instead of a timed one. I will try to find out the model of your fireplace and see if I can give you better help.
2022 Solitude 310GK-R
Factory Solar, Factory Disk Brakes, Heat Pump
2017 Reflection 29RS (Sold)
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03-21-2022, 07:09 AM #4
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- May 2016
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- Nebraska
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2022 Solitude 310GK-R
Factory Solar, Factory Disk Brakes, Heat Pump
2017 Reflection 29RS (Sold)
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