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  1. #1
    Site Sponsor RetiredVagabond's Avatar
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    Squeaky Floors - 2014 Reflection

    I've had my Reflection 293res over a year now and it's my first trailer of any kind. I'm experiencing my floor starting to squeak. GD paid for a warranty repair to correct it last month in my bedroom (the only squeak at the time). It was great for about four weeks, then a new squeak developed in the bathroom, then the floor between the kitchen island and the dining room table. Also my bedroom squeak seems to be coming back.

    It's annoying but I don't know what to do now. Hopefully nothing structurally is going on, I understand the vibration and movement going down the road and walking on it everyday. Is there an answer? Is this normal?
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

  2. #2
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    Quote Originally Posted by RetiredVagabond View Post
    I've had my Reflection 293res over a year now and it's my first trailer of any kind. I'm experiencing my floor starting to squeak. GD paid for a warranty repair to correct it last month in my bedroom (the only squeak at the time). It was great for about four weeks, then a new squeak developed in the bathroom, then the floor between the kitchen island and the dining room table. Also my bedroom squeak seems to be coming back.

    It's annoying but I don't know what to do now. Hopefully nothing structurally is going on, I understand the vibration and movement going down the road and walking on it everyday. Is there an answer? Is this normal?
    Hi Gary (@RetiredVagabond),

    Please add your full 17-digit RV VIN to the "About Me" section of your forum profile, as we will need that information to research your concerns. Thanks in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  3. #3
    Site Sponsor RetiredVagabond's Avatar
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    Thanks Janice
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

  4. #4
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    Quote Originally Posted by RetiredVagabond View Post
    Thanks Janice
    Hi Gary (@RetiredVagabond),

    Thanks for adding your VIN! Lag screws can come loose over time, which is normal. Should not loosen to the point you have squeaks. Your dealer should be able to re-secure the floor decking to address the issue.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
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    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  5. #5
    Site Sponsor RetiredVagabond's Avatar
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi Gary (@RetiredVagabond),

    Thanks for adding your VIN! Lag screws can come loose over time, which is normal. Should not loosen to the point you have squeaks. Your dealer should be able to re-secure the floor decking to address the issue.

    Best regards,
    ~ Janice
    1) Will the warranty cover this item?

    2) How critical is it?

    Thanks
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

  6. #6
    Manufacturer
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    Quote Originally Posted by RetiredVagabond View Post
    1) Will the warranty cover this item?

    2) How critical is it?

    Thanks
    Hi Gary (@RetiredVagabond),

    1) Will the warranty cover this item?
    Yes


    2) How critical is it?
    Not that critical, more of an annoyance than anything.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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