Slide won’t open. Can anyone help?

**Jloving** · 07-04-2021, 05:58 PM

Hi, I have a year old Grand Design Imagine 23 BHE. We are right now on our first long cross country trip and at our first stop our slide won’t open. When I press the button it moves a tiny bit but then stops. We are far from home with kids- can anyone help?

**NB Canada** · 07-04-2021, 06:02 PM

Originally Posted by Jloving

Hi, I have a year old Grand Design Imagine 23 BHE. We are right now on our first long cross country trip and at our first stop our slide won’t open. When I press the button it moves a tiny bit but then stops. We are far from home with kids- can anyone help?

On shore power?
Dead battery perhaps

Hook up to truck maybe

2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

**Ynot4me2** · 07-04-2021, 06:49 PM

A low battery can do this. Is there an error code on your controller?

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**CaptPicardo** · 07-04-2021, 07:44 PM

Presuming it may be a schwintec electric side - I agree with the voltage or possibly a blown fuse in the front bay behind the plastic protector. If it's not the voltage then I'm betting it's the fuse.

**Jloving** · 07-04-2021, 08:33 PM

Originally Posted by NB Canada

On shore power?
Dead battery perhaps

Hook up to truck maybe

2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

Can’t find control panel anywhere! Any idea where it may be? Hooked up to 30 amps.

**Jloving** · 07-04-2021, 08:34 PM

We are hooked up to 30 amps. We can’t find the control panel anywhere! Anyone know where it could be?!

**Jloving** · 07-04-2021, 08:35 PM

Yes correct, any idea where the control
Panel may be? We’ve turned this thing upside down looking for it but can’t find it anywhere!!

**Jloving** · 07-04-2021, 08:36 PM

Any idea where we can find the control
Panel? ? We’ve looked everywhere!!

**Jloving** · 07-04-2021, 08:38 PM

Hooked up to 30 amps. And we can’t find the control panel anywhere! Any ideas?

**Buckskin** · 07-05-2021, 04:21 AM

Don't know about this model but ours is under bathroom sink and up high and hard to see. Also look under kitchen cabinets up high, use flashlight to see better.
We had problem with ours getting out of sync, has 2 electric motors out of sync due to not fully letting side go all the way out. Had to do manual override.
GD design customer service said to always extend slide all the way and hold button for another 10 to 15 seconds after it stopped. We do this and have never had another problem. Also do this when retracting slide, hold that button a few extra seconds after it stops. Click on picture to enlarge.