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  1. #11
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    After reaching out to Dometic they provided me with how to fix this problem
    Click image for larger version. 

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  2. #12
    Site Sponsor
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    Quote Originally Posted by Hoopy Frood View Post
    Nice of the dealer to give you advance notice that you were buying "pretty much a piece of junk".
    At least he was honest and didn't try and sugar coat anything.

  3. #13
    Left The Driveway
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    Contact Grand Design. They just sent me two new refrigerator door handles.

  4. #14
    Seasoned Camper
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    May 2021
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    Ooltewah, Tn.
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    Quote Originally Posted by Frogger321 View Post
    Contact Grand Design. They just sent me two new refrigerator door handles.
    I contacted Dometic. They are going to send to handles. Thank you.

  5. #15
    Seasoned Camper
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    received two new handles from Dometic at no cost to me.

  6. #16
    Seasoned Camper
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    Sep 2021
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    Manitoba Canada
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    Quote Originally Posted by Dooley View Post
    received two new handles from Dometic at no cost to me.
    Would you happen to have contact info for Dometic? Did you just initiate this with an email to customer service?

    Thanks
    2016 Chevy Silverado LT Duramax
    2022 Reflection 295RL, after owning 2 Rockwood 8289's

  7. #17
    Seasoned Camper
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    Quote Originally Posted by luvmyrv View Post
    Would you happen to have contact info for Dometic? Did you just initiate this with an email to customer service?

    Thanks
    I sent email to "[email protected]". Amy responded from "[email protected]". Based on response(s) I believe the latter will suffice.

  8. #18
    Site Sponsor
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    Had this same problem. Be aware that the plastic framing behind the handle may also break. GD is replacing that part and the handle. On mine, the framing broke near the top such that when pulling the handle the frame flexes so much the handle pulls away from the door edge. All the plastic on the door is a very cheap design. Sadly it’s Grand Designs reputation that takes the hit. At least GD and my dealer are working to make it right. But I am glad to know about the screw through the outer frame.

  9. #19
    Site Sponsor Petrovsky's Avatar
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    Quote Originally Posted by Rabbit View Post
    Had this same problem. Be aware that the plastic framing behind the handle may also break. GD is replacing that part and the handle. On mine, the framing broke near the top such that when pulling the handle the frame flexes so much the handle pulls away from the door edge. All the plastic on the door is a very cheap design. Sadly it’s Grand Designs reputation that takes the hit. At least GD and my dealer are working to make it right. But I am glad to know about the screw through the outer frame.
    Same issue here. The retainer clip for handle broke then the handle broke as well. I don't understand Dometic? My previous TT had a Norcold fridge with a molded handle. also, I didn't have to open the freezer door and warm things up when adjusting temperature etcetera. Norcold was between fridge door and freezer.

    Handles are cheap and I did get online and order their kit that comes with handles, screws, and two plastic clips.

    Disappointed for sure as I likely had only opened the door no more than 40 times.
    Pierre & Tara

    2021 Imagine 2600RB
    2020 GMC Sierra SLE 1500
    1200/12000 Equalizer Hitch

  10. #20
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    Following up: aside from the flimsy construction, the primary reason the handle breaks is that the door doesn’t unlatch. To fix this part of the problem our dealer put a screw through the frame just below the nub that the handle catches when the door closes. We’ve had no issues with the door not unlatching for two months while camping in Florida.

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