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  1. #1
    Setting Up Camp
    Join Date
    May 2019
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    SE Iowa
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    Faulty Hot water heater

    My friend just bought a 5w I believe it is a 331. Hot water heater runs on LP but wasn't on shore power. They took it to a G.D. dealer and they worked on it. He didn't question them and took it home. He then tried it at home, and still didn't work. He looked inside at the hot water heater and found melted wires. He will near a different g.d. dealer next week. When he asked if they could work on it they said they could but since he didn't buy from them they couldn't do it under warrantee. He would have to pay them and turn it into G.D. himself.
    I guess my question is has any one else had problems like this and what was the fix?

  2. #2
    King Pin
    Join Date
    Jul 2021
    Location
    Platte City, MO
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    Perhaps he tried to use the electric with no water in the tank. That will destroy the element, and, although I've not seen it happen, it may
    have shorted out and that resulted in melted wires. I've turned mine on with no water and it will destroy the element in very short order, but
    there was no resultant damage.

    Just a thought.
    Howard and Peggy
    2019 Momentum 351M, and 2018 RAM Cummins dually 6-speed.
    His: 1999 Honda Interceptor
    Hers: 2013 Spyder ST-S

  3. #3
    Site Team Second Chance's Avatar
    Join Date
    Jul 2014
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    Have your friend contact Grand Design Customer Service with his VIN and explain the situation: (574) 825-9679.

    Rob
    U.S. Army Retired
    Full-timed for 9 years in a Reflection 337RLS and Solitude 310GK-R

  4. #4
    Setting Up Camp
    Join Date
    May 2019
    Location
    SE Iowa
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    thanks

    Quote Originally Posted by Second Chance View Post
    Have your friend contact Grand Design Customer Service with his VIN and explain the situation: (574) 825-9679.

    Rob
    "Thank You" Ill pass along the number'

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