Find your slide control box before your first trip!

[cspencerack]

In our first trip in our brand new Imagine, we had problems with the Schwintek slide coming in evenly. In most cases, we were able to finally bring it all the way after several tries -- until the time we couldn't. Nothing worked. I was on the phone with the dealership while my husband was on the phone with Grand Design. After a very long wait, the GD customer service rep came on the line and told my husband steps to reset the slide using the control box under the bathroom sink. We didn't realize it at first, but the only control box that was visible was for the Lippert slide, which was working perfectly. Finally my husband lifted a panel that was below the Lippert control and found the Schwintek control. To reach it, he needed to remove the panel which was screwed in. When my husband told the GD rep that he had to go to the truck to get a screw driver, the rep said he couldn't stay on the line. He hung up. Fortunately we remembered the steps he recommended, and, after removing the panel, we were able to reset the control. We now have removed the panel so we can have access to the control box. My point is FIND THAT CONTROL BOX BEFORE YOU TRAVEL, and make sure you can reach it.

Unfortunately, by the end of the trip, the slide failed again -- repeatedly. The trailer is now in the shop. The dealership told us that there are obviously problems with the Schwintek slides.

[sunshinenv]

Which year and model do you have?

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[coastn]

Speaking from a past bad experience, very good advice to locate the controller (s) before you have a problem...cause you probably will with Schwintek.

[Fivecodys]

Great advice. I found mine.
Thanks.

[Ynot4me2]

I also agree. Took me some deep searching to find mine.

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[cspencerack]

It's a 2021 Imagine 2670 MK travel trailer.

[Soundsailor]

Yes, finding the control box is a good idea as is being up to date on how to operate the slides. Lippert has a course on the slide-outs (see https://lippert.thinkific.com/courses/Schwintek) which I found very informative.

[mrffrank440]

I also agree. Took me some deep searching to find mine.

Steph, as a fellow 22 MLE'er (and fellow Canadian) Can you please share where it is?
Thanks in advance...

[Ynot4me2]

Steph, as a fellow 22 MLE'er (and fellow Canadian) Can you please share where it is?
Thanks in advance...

Ours is under the dinette seat beside the pantry. Beside the water pump.

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[Dutchman2]

In our first trip in our brand new Imagine, we had problems with the Schwintek slide coming in evenly. In most cases, we were able to finally bring it all the way after several tries -- until the time we couldn't. Nothing worked. I was on the phone with the dealership while my husband was on the phone with Grand Design. After a very long wait, the GD customer service rep came on the line and told my husband steps to reset the slide using the control box under the bathroom sink. We didn't realize it at first, but the only control box that was visible was for the Lippert slide, which was working perfectly. Finally my husband lifted a panel that was below the Lippert control and found the Schwintek control. To reach it, he needed to remove the panel which was screwed in. When my husband told the GD rep that he had to go to the truck to get a screw driver, the rep said he couldn't stay on the line. He hung up. Fortunately we remembered the steps he recommended, and, after removing the panel, we were able to reset the control. We now have removed the panel so we can have access to the control box. My point is FIND THAT CONTROL BOX BEFORE YOU TRAVEL, and make sure you can reach it.

Unfortunately, by the end of the trip, the slide failed again -- repeatedly. The trailer is now in the shop. The dealership told us that there are obviously problems with the Schwintek slides.

Little help -
Would anyone out there know where the controller is in the 337RLS? I have not looked for it but would appreciate any breadcrumbs.
Dutchman2