2018 RAM 2500 CTD Issues

[geotex1]

I'm the original owner and it is still under warranty. We've got a Lemon Law in this state but I don't think these issues are serious enough to qualify. Having said that I will read more our lemon law, just in case.

Likely not. One factor is shop time and an unresolved problem, but you've had positive repair in all instances. More PITA versus systemic issue.

[BeerBrewer]

Likely not. One factor is shop time and an unresolved problem, but you've had positive repair in all instances. More PITA versus systemic issue.

I totally agree with you.

[jleonard]

I'm originally from CT and I know how bad the roads are. I have never seen an issue due to bumpy roads specifically, unless corrosion is involved. I'm guessing that has more to do with it.
My last truck I owned and drove in CT for many years was an 05 Dodge 2wd standard cab. I was having intermittent electrical issues with wipers,, and horn. I tightened all the cab grounds in the engine bay and added one from the chassis to the neg battery terminal.
All my electrical issues were resolved and I never had any more.

Also ram has district super techs that visit all the dealerships from time to time. They can authorize stuff that the dealerships can't (or won't). Perhaps schedule your truck to be looked at by one of those super techs. It's worth a shot.
They helped me 2 years ago with my 2017 Ram.

[ajg617]

Also ram has district super techs that visit all the dealerships from time to time. They can authorize stuff that the dealerships can't (or won't). Perhaps schedule your truck to be looked at by one of those super techs. It's worth a shot.
They helped me 2 years ago with my 2017 Ram.

I never new that. Wonder if that's why the local dealer in NH (bought truck in CT) re-scheduled my visit to flash the PCM? They said it was a complex upgrade and tech wasn't available but it's a large RAM dealer and I have to feel they have Cummins expertise in house. Wonder how you know when they are in the area?

Yeah, the northeast roads are one pot-hole repair after another or residual frost heave damage and I've avoided I-95 for decades. But my chosen routes will now be off the table with any trailer behind me.

[jleonard]

Wonder how you know when they are in the area?

The dealership should know when they are scheduled. I knew about 2 weeks prior and they set up for me to leave the truck that day.
And after the short test drive he said to replace the driveshaft. EXACTLY what the guys on ranforum.com said was the problem.
I'm guessing these "supertechs" or whatever they are called are into the oddball problems.

[Casa_Woody]

These newer truck are sensitive to low voltage conditions. Causing random electrical issues and starter issues.
- Disconnect each of your batteries. Measure each batteries voltage. Have each battery load tested.
- Your stater could be bad. Even on a new truck.
- Do you have dual alternators? They both should be tested.
- Poor grounds from the batteries to the frame, and from batteries to the engine block. Trace the wires, clean the contact points.

Dealers are lazy. They made their profit from the sale of the truck. Warranty work is a burden with little profit for the dealership.

Agree with jleonard and the SuperTech. Elevate your issues with Regional Rep.

[BeerBrewer]

All excellent suggestions! Honestly I'd like to keep truck, but only if it remains reliable. Replacing it is not an easy alternative with of the supply chain issues.

[Alaska_av8r]

All good suggestions above, but you paid a lot of money for that truck. You buy a truck especially a 2500 to tow, haul, go over bumps, go off road, in other words to be a truck. I would write a log of every issue, and how it got resolved or not and send that to dodge customer service and give them a chance to fix it. If not then the wrath should begin, first BBB, then lawyer etc. Don’t let up.

[BeerBrewer]

I keep a log book on all of my vehicles and i always have. I like to do my own routine maintenance and in it, I document all the work I do and have done in it. For instance I document the type of oil and filter used, the date, mileage and I'll even staple receipts in it. I'll also make notes like, I checked the brakes and pads were hardly worn or I had new tires installed, etc. I don't do this legal reasons, I do it so I don't have to rely on memory. My dad taught me to do it and I've been doing it almost 45 years! The log book is also useful when I sell the vehicle, buyers seem to love it.

[Ranchertx]

A code reader from the auto parts store is a great tool to have on these new diesels.

You can pull and read codes and many times clear them. They cost less than $100